Lead Care Manager

Sunlight Health; Santa Maria (CA); Presencial; USD 78.799.000 - 87.395.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Retirement contribution

Descripción de la vacante

Sunlight Health in Santa Maria, CA is seeking a Lead Care Manager to serve youths and families involved in child welfare and justice systems. You’ll conduct comprehensive assessments, build person-centered care plans, and coordinate across medical, behavioral health, social services, and court systems.

You will engage with families across homes, schools, and courthouses, manage a caseload of up to 50 youths, and ensure timely documentation.

Formación

• Bachelor’s degree or 2+ years relevant experience in the field
• 1+ years experience as Lead Care Manager or with youth/families in child welfare, foster care, probation, or juvenile justice
• Bilingual English/Spanish is highly valued
• Strong communication, organizational and relationship-building skills; comfortable with documentation and sensitive casework
• Ability to stay calm, diplomatic and confident with judges, attorneys, social workers, caregivers and youth
• Located in Santa Barbara County with reliable transportation, CA driver’s license and auto insurance
• CPR certification (or willingness to get it) and ability to pass a background check

Responsabilidades

• Reach and engage eligible youth and caregivers with Child Advocacy Specialists, CASA volunteers and Advocates
• Meet youth where they are (homes, placements, schools, juvenile hall, courthouse)
• Complete whole-person assessments and write care plans in youth's own words
• Coordinate care across doctors, behavioral health providers, social workers, probation, attorneys, schools and caregivers
• Support youth through transitions such as hospital discharge or placement changes
• Help youth maintain Medi-Cal and health plan coverage; arrange transportation and appointments
• Attend Child and Family Team, IEP and 504 meetings and court hearings as needed
• Keep clear, timely records; document visits within 72 hours and meet monthly requirements
• Carry a caseload of up to 50 youth

Conocimientos

Communication

Organizational

Relationship-building

Documentation

Bilingual English/Spanish

Calm under pressure

Educación

Bachelor's degree in social work, public health, psychology or related field

High school diploma or GED + 3+ years community-based experience

Descripción del empleo

This role is in Santa Maria, CA, you need to be able to serve individuals in Santa Maria.

What you'll do

• Reach and engage eligible youth and their caregivers, working closely with Child Advocacy Specialists, CASA volunteers and Advocate Supervisors on each case, depending on their assigned status, or you may work with children and youth who are on our waiting list.
• Meet youth where they are, including homes, placements, schools, juvenile hall, and the courthouse
• Complete whole-person assessments and build care plans with youth, written in their own words
• Coordinate care across doctors, behavioral health providers, social workers, probation, attorneys, schools, and caregivers
• Support youth through big transitions, such as hospital discharge, placement changes, or release from custody
• Help youth keep their Medi-Cal and health plan coverage active, and arrange transportation and appointments
• Join Child and Family Team, IEP and 504 meetings, and attend court hearings as needed
• Keep clear, timely records, documenting visits within 72 hours and meeting monthly contact and health plan requirements
• Carry a caseload of up to 50 youth

What we're looking for

• A bachelor's degree in social work, public health, psychology, human services, or a related field, or two or more years of relevant experience (a high school diploma or GED plus three or more years of community-based and lived experience also considered)
• 1+ years of experience working as a Lead Care Manager or working with youth or families involved in child welfare, foster care, probation, or juvenile justice
• Bilingual English/Spanish (highly valued)
• Strong communication, organizational, and relationship-building skills, and comfort with detailed documentation and emotionally sensitive casework
• The ability to stay calm, diplomatic, and confident with judges, attorneys, social workers, caregivers, and youth
• Located in Santa Barbara County, with reliable transportation, a valid California driver's license, and auto insurance
• CPR certification (or willingness to get it) and the ability to pass a background check

Lived experience matters here. If you've navigated the child welfare, foster care, or justice system yourself, as a youth in care, a parent, a kinship caregiver, or a family member, we want to hear from you, even if you don't meet every qualification. We've found that the right person, with a passion for this work, can learn the role and thrive.

Nice to have

• Experience with CASA, as a Community Health Worker or Peer Support Specialist, or in ECM/CalAIM programs
• Training in motivational interviewing, harm reduction, or trauma-informed care
• Familiarity with dependency court, AB 12 extended foster care, or the Independent Living Program

Work environment and schedule

• Flexible 40-hour workweek, primarily Monday through Friday, with occasional evenings or weekends, with scheduling accommodations for the families on your caseload
• Based in Santa Maria, with regular field work across Santa Barbara County
• Training is provided for this position
• Must be able to lift 25 lbs, sit or stand for extended periods, and drive to field visits

Pay Rate $27.50 – $30.50 per hour

Benefits including medical, dental, vision, and retirement contribution

About Sunlight Health

Sunlight Health is reimagining Enhanced Care Management for families involved in the child welfare and justice systems. We partner with organizations like Los Angeles Dependency Lawyers (LADL), CASA programs, and legal services providers to deliver tech-enabled, family-centric ECM services that address both healthcare and social determinants of health.

We serve families at their most critical moments — when reunification, stability, and health outcomes hang in the balance. Our model recognizes that healthcare navigation is central to family preservation and reunification, and we meet families where they are: in courthouses, in communities, and in their lives.