Lead Cannabis Budtender — Guest Experience & Ops

Bud's Goods & Provisions Corp.; Worcester (MA); On-site; USD 30,000 - 32,000; Full time

Job summary

Bud's Goods & Provisions Corp. in Worcester, MA is seeking a detail-focused Key Holder to support store operations, guide Sales Associates, and ensure accurate transactions while following opening/closing procedures. The role requires strong math, communication across platforms, cash handling, and compliance with CCC regulations when dispensing cannabis products.

Training on Metrc and POS will be provided. Good customer service with the ability to connect with a diverse population, troubleshoot

Qualifications

• Detail-focused with ability to prioritize tasks and achieve efficiency.
• Guide Sales Associates and communicate directions.
• Maintain accurate transactions and cash handling.
• Dispense cannabis following CCC regulations and be versed in Metrc.

Responsibilities

• Act as Key Holder and assist with opening/closing procedures.
• Structure shifts and communicate directions to Sales Agents.
• Review transactions for accuracy (product, quantity, charges).
• Perform Manager on Duty duties as needed.
• Dispense cannabis products following CCC guidelines at all times.
• Be versed in Metrc and POS transactions.

Skills

Detail oriented

Prioritization

Guidance to Sales Associates

Customer service

Strong communication

Cash handling

Multilingual a plus

Tech savvy

Problem solving

Team collaboration

Tools

Microsoft Office

Metrc

POS systems

Job description

Bud's Goods & Provisions Corp. in Worcester, MA is seeking a detail-focused Key Holder to support store operations, guide Sales Associates, and ensure accurate transactions while following opening/closing procedures. The role requires strong math, communication across platforms, cash handling, and compliance with CCC regulations when dispensing cannabis products.

Training on Metrc and POS will be provided. Good customer service with the ability to connect with a diverse population, troubleshoot