Lead Business Systems Analyst

Nuveen; United States; On-site; USD 116,000 - 147,000; Full time

Benefits offered by this job

Competitive compensation package

Incentive programs

Job summary

TIAA, in partnership with Nuveen, seeks a seasoned Business Analyst/Product Manager in the United States to identify and analyze business needs, gather requirements, and translate them into clear functional specifications for Agile delivery across teams.

You will lead data analysis to identify trends, drive process improvements using Excel and AI-enabled tools, and collaborate with stakeholders to track milestones, risks, and value delivery.

Qualifications

• 5+ years of experience in Business analysis and requirements gathering.
• Translate business requirements into functional and technical specifications.
• Data analysis to identify trends and support decision-making using Excel and AI tools.
• Business process mapping and documentation of relationships across users, data, and systems.
• Project reporting and tracking milestones, risks, and status updates.
• Experience in Agile frameworks with BA/PO/PM roles.
• Experience with Jira and Confluence.
• Strong leadership and collaboration across business and technology teams.

Responsibilities

• Identify and analyze business needs, gather requirements with partners.
• Translate requirements into application requirements and specs.
• Perform data analysis to reveal insights for process improvements.
• Support project reporting, milestones, risks, and value delivery.
• Lead or verify work of less experienced staff on complex problems.
• Represent team on cross-functional processes and project deliverables.

Skills

Business analysis

Requirements gathering

Data analysis

Excel

Power BI/Tableau

Agile

Jira/Confluence

Stakeholder management

Data visualization

Leadership

Education

University (Degree)

Tools

Jira

Confluence

Excel

Power BI

Tableau

Job description

Key Responsibilities and Duties

Identifying and analyzing business needs, conducting requirements gathering with business partners, and defining scope and objectives. Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) Translating business requirements into application requirements. Performing data analysis to identify trends, patterns, and insights that support business decision-making and inform recommendations for process or technology improvements. Supporting project reporting activities, including tracking milestones, identifying and monitoring risks, tracking go-to-green plans, and tracking delivery value of the project. Day-to-day focus on resolution of complex problems or transactions, where experience is required to interpret against policies, guidelines or processes. Develops plans, action steps and timetables for projects/assignments. May make decisions in People Leader’s absence, if most senior member of team. Work is complex and varied. Typically leads or verifies work of less experienced staff. May represent team on cross-functional processes or project deliverables. Demonstrates ability to apply understanding of concepts in complex situations and to guide others in the following: Knowledge and skills related to the primary area of expertise; Problem-solving and critical thinking skills; Decision-making skills; Communication and collaboration skills with colleagues, clients, and stakeholders; Leadership and coaching skills.

If you are part of an Agile team, you may be asked to perform the functions of Analyst (Business), Product Owner, or Product Manager.

Educational Requirements

University (Degree)

Preferred Work Experience

5+ Years Required; 7+ Years Preferred

Career Level

8IC Required

Required Skills

5 or more years of experience in Business analysis and requirements gathering, including eliciting, documenting, and validating business needs through stakeholder interviews and workshops Ability to translate business requirements into functional and technical specifications Experience in Data analysis including identifying trends and patterns to support decision-making using Excel and AI Enabled tools. Experience in Business process mapping and documentation skills, including defining relationships between end users, processes, data, applications, and systems Experience in Project reporting and tracking experience, including managing milestones, risk logs, and status updates Experience working within Agile frameworks, including the roles of Business Analyst, Product Owner, or Product Manager Experience in project tracking tools (e.g., Jira, Confluence) Experience in business processes, identify gaps, and recommend solutions Leadership skills, including guiding or reviewing the work of less experienced team members Collaboration and stakeholder management skills across business and technology teams

Preferred Skills

Experience with data visualization or reporting tools (e.g., Tableau, Power BI, Excel)

Industry-specific knowledge

Relevant to the business area supported

Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Anticipated Posting End Date

2026-10-30

Base Pay Range

$116,000/yr - $147,000/yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: [phone] Email: [e-mail]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

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Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. EEO is the Law Pay Transparency Philadelphia Ban the Box