Director, Business Manager

Nuveen; Charlotte (NC); On-site; USD 95,000 - 140,000; Full time

Job summary

TIAA’s Retirement CAO organization seeks a Business Management professional to provide strategic support for the assigned business area, analyzing metrics and preparing executive-ready materials to drive business strategies.

You will coordinate budgets, milestones, and governance, lead cross-functional initiatives from planning to execution, and collaborate with senior leaders in a fast-paced, high-visibility environment that values autonomy and impact.

Qualifications

• 3+ years of experience in business management, strategy, operations, project management, or a related field.
• 3+ years creating executive-ready presentations, reports, and communications for senior leaders.
• Bachelor’s degree or higher preferred.

Responsibilities

• Provide strategic support for the assigned business area and analyze metrics to back business strategies.
• Manage and track budgets, milestones, and operational processes.
• Coordinate executive reporting and governance activities across BUR cycles.
• Lead cross-functional initiatives from planning through execution.
• Prepare executive-ready materials and coordinate events and meetings.

Skills

Business management

Strategy

Operations

Project management

Consulting

Executive communications

Education

University degree

Tools

AI-enabled tools

Job description

Business Management The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.

Key Responsibilities and Duties

Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business. Maintains and supports implementation of policies and procedures in support of the business area strategy. Implements process improvements. Analyzes and reports on area data (financial, headcount, etc.) and performance metrics. Supports business management projects by monitoring and tracking risks, issues and action items. Drives and oversees meeting planning in support of business projects and objectives. Influences the development of new strategic initiatives through tracking budgets and milestones.

Educational Requirements

University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work Career Level 8IC Required

Qualifications

3+ years of experience in business management, strategy, operations, project management, consulting, or a related field. 3+ years experience creating executive-ready presentations, reports, and communications for senior leaders.

Preferred Qualifications

5+ years experience supporting executive reporting, business reviews (BUR), governance, or operational processes. 5+ years experience leading cross-functional projects, events, or strategic initiatives from planning through execution. Experience using AI-enabled tools to improve productivity and business outcomes.

More About This Role

This role will serve executive reporting and cadence deliverables across the Retirement CAO organization. Responsibilities may include developing executive-ready materials, conducting analysis, coordinating events and meetings, ad hoc special projects, and supporting business reporting and operational processes, such our BUR cycles. This is an excellent opportunity for a highly motivated individual to gain broad exposure to business management while contributing to high-impact strategic work across the enterprise.

Our Culture

This team and role is right for you if you are intellectually curious and want to be a part of end-to-end solutioning -- from ideation to execution. This portfolio of work is right for someone who can work with strategic direction and autonomy to drive outcomes in a fast-paced but high visibility and rewarding environment. We're looking for people that want to grow and take on a new challenge, who do the right thing, are highly motivated and self-starting, but know their limits and when to escape. Our team operates very much like a start-up -- we value hard work, great teammates, and the right mindset; with all the benefits of a legacy company foundation.

Related Skills

• Adaptability
• Business Acumen
• Collaboration
• Communication
• Consultative Communication
• Detail-Oriented
• Executive Presence
• Financial Acumen
• Messaging Effectiveness
• Prioritizes Effectively
• Problem Solving
• Project Management
• Relationship Management
• Strategic Thinking

Compensation

Anticipated Posting End Date: 2026-10-30

Base Pay Range: $95,100/yr - $140,000/yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. But we’re not just another legacy financial services firm. We’re fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we’re on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow’s challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways- because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: [phone] Email: [e-mail]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke-free workplace.

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Nondiscrimination & Equal Opportunity Employment

Nondiscrimination & Equal Opportunity Employment TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace. EEO is the Law Pay Transparency Philadelphia Ban the Box