Lead, Business Services Analytics & Reporting

Eetdbuyersguide; Little Rock (AR); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Entergy is seeking a Supv, Bus Services Reporting to lead the BSOS data analytics team and deliver critical insights for internal customers within M2C and across Entergy. The role focuses on data-driven decisions, AI-enabled validation, and strategic project leadership.

The position emphasizes driving continuous improvement, developing clear communications on actions and timelines, and partnering with Operating Companies to manage franchise fee assignments and remittances to municipalities.

Qualifications

• Bachelor's Degree in a technical or business-related field required or equivalent experience.
• Master's degree preferred.

Responsibilities

• Lead a team of data analytics professionals and drive data visualization initiatives.
• Develop transparent performance reports and dashboards to share status.
• Utilize AI and technology to validate data accuracy in key systems (CCS, BW, DataCore).
• Perform root cause analyses and lead recovery efforts for process failures.
• Lead special projects to improve BSOS reporting, franchise fee assignments, and data quality.
• Provide operational recommendations to overcome barriers to objectives.

Skills

Data analytics

Data visualization

Query tools/languages

Leadership

Communication

Project management

SAP/CCS knowledge

Microsoft Office

Education

Bachelor's Degree in technical or business field

Master's degree preferred

Tools

CCS

BW

DataCore

Job description

Entergy is seeking a Supv, Bus Services Reporting to lead the BSOS data analytics team and deliver critical insights for internal customers within M2C and across Entergy. The role focuses on data-driven decisions, AI-enabled validation, and strategic project leadership.

The position emphasizes driving continuous improvement, developing clear communications on actions and timelines, and partnering with Operating Companies to manage franchise fee assignments and remittances to municipalities.