Lead Business Analyst (Information Technology Analyst 3)

New-Jersey-Courts; Trenton (NJ); Hybrid; USD 95,000 - 133,000; Full time

Benefits offered by this job

Hybrid work schedule

Remote work up to 3 days

Job summary

The New Jersey Judiciary seeks an experienced Business Analyst to support automated trial court services. You will gather requirements, analyze processes, and work with IT teams to implement solutions across state court systems.

You will contribute to testing, training, and user support, with a hybrid schedule allowing up to 3 remote days. A bachelor’s degree and 3+ years in IT are required.

Qualifications

• Bachelor's degree in computer science, information technology, or related field with three years of professional IT experience
• Experience with SDLC, requirements gathering, and system analysis

Responsibilities

• Lead analysis, design, and management of system development projects with stakeholders.
• Define project requirements, milestones, and schedules.
• Ensure alignment between stakeholders and software teams.
• Create test scripts and conduct multi-platform testing.
• Design and deliver on-line training and user documentation.

Skills

SDLC

PEGA

Agile

Education

Bachelor's degree in computer science / information technology-related field

Tools

PEGA

Job description

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY: The salary range for this position is $94,668.29 to $133,073.24 for Schedule A, and $94,668.29 to $126,419.57 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.

The Judiciary offers a strong opportunity for growth.

The New Jersey Judiciary is seeking an experienced business analyst to work under the general direction of the Project Manager or other supervisory personnel in the Automated Trial Court Services Unit (ATCSU). This unit is primarily responsible for business analysis and user requirements gathering; workflow analysis; development of project plans; user interface; system testing; and user training and support. The unit works collaboratively with court case processing managers and staff, information technology managers and staff, and others to plan and implement large scale Judiciary information technology projects. It also provides ongoing customer support for applications through the operation of help desk and delivers presentations and on-site support when necessary to various customers located throughout the state. Experience with all stages of the SDLC, PEGA and utilizing Agile is preferred. This position will be dedicated to the development, support, and maintenance of multiple applications.

REMOTE WORK The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 3 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

• Lead the analysis, design, and management of system development and maintenance by partnering with business stakeholders to gather requirements and implement effective technology solutions tailored to user needs
• Lead team members or other group of non-subordinates in assigned tasks
• Write specifications for new computer programs and enhancements, constructing workflow diagrams, generating user documentation, recommending process and design changes to case management systems
• Define project requirements with related project milestones and schedules
• Define and document customer business functions and processes
• Facilitate communication and understanding between stakeholders and software development teams to ensure alignment of project objectives
• Communicating and collaborating with external and internal customers to analyze information needs and functional requirements in delivering business requirements documents (e.g., UI designs, screen-flow diagrams, wireframes & user interface specification documentation)
• Create test scripts and perform a variety of system and user testing across multiple platforms
• Design and conduct presentations and training sessions to internal and external customers (including judges, court staff, attorneys and other governmental entities)
• Design and create on-line training tutorials
• Conduct interviews and attend site visits to research and analyze work methods, processes, and programs
• Formulate management reports and facilitate meetings to track/monitor project progress
• Perform other related duties as required

Regular and predictable physical presence at the worksite is an essential function of this position.Graduation from an accredited college or university with a bachelor’s degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and three years of professional experience in: analyzing, designing, programming, troubleshooting, resolving technical problems, testing, defining business requirements, training and/or installing computer systems applications OR planning, acquiring, installing and implementing telecommunications facilities and services, wide area networks, or local area networks OR generating and maintaining system software ORbusiness analysis which may include defining and gathering business and functional requirements, analyzing and validating data and/or documenting test plans OR business analyticsOR data analytics.
Substitution:Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits.
A bachelor’s degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
An associate degree from an accredited college or university, in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and two years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
An associate degree in any field from an accredited college or university and three years of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education.
A master’s degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required educationORone year of experience.
Individuals who have successfully completed internships within the Central Office Information Technology Office; ATCSU; Data Analytics, Research and Statistics Office; and/or the Information Security Unit may substitute their experience as interns for the required professional experience with one such year of intern experience being equivalent to six months of professional experience.

Physical Ability:For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching. The selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds.

Driver's License: Appointees will be required to possess a driver’s license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer Committed to Ensuring an Open Door to Justice