Business Analyst Supervisor (Administrative Supervisor 4)

New Jersey Courts; Trenton (NJ); Hybrid; USD 86,000 - 139,000; Full time

Benefits offered by this job

Hybrid work schedule

Remote work up to 3 days

Job summary

The New Jersey Judiciary is seeking a qualified supervisor for its Automated Trial Court Services Unit (ATCSU). The role leads a team of business analysts, gathering requirements, analyzing workflows, and overseeing testing, deployment, training and ongoing support for judge-focused applications.

The position offers a hybrid work schedule with potential for up to 3 remote days. A bachelor’s degree and five years of IT experience (two in relevant IT systems) are required.

Qualifications

• Bachelor's degree and five years of professional IT experience, two years in designing, implementing, maintaining and supporting IT systems in mainframe/server/network environments.
• Experience supervising staff; strong leadership, coaching, and customer service skills.
• Experience with SDLC; knowledge of PEGA and Agile methodologies.

Responsibilities

• Supervise and direct the work of business analysts supporting judge-focused applications and related business processes.
• Lead requirements gathering, workflow analysis, testing, deployment, training, and ongoing application support.
• Collaborate with Trial Court Services, the Information Technology Office, and other stakeholders to implement and improve technology solutions.
• Evaluate staff performance, provide coaching and mentorship, and participate in personnel decisions.
• Prioritize projects, allocate resources, and resolve complex operational or technical issues while supporting organizational goals.

Skills

Leadership

Customer service

Team supervision

Education

Bachelor's degree

Tools

PEGA

Job description

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY: The salary range for this position is $85,524.22 to $138,623.68 for Schedule A, and $85,524.22 to $131,692.50 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater.Judiciary employees hired prior to August 29, 2015, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after August 29, 2015, are considered Schedule B.

The Judiciary offers a strong opportunity for growth.

The New Jersey Judiciary is seeking a qualified individual with strong leadership and customer service skills to join its Automated Trial Court Services Unit (ATCSU). This unit is primarily responsible for business analysis and user requirements gathering; workflow analysis; development of project plans; user interface; system testing; and user training and support. This position will supervise a specialized team supporting judge-focused applications and related business processes that are critical to judicial operations.

The unit works collaboratively with court case processing managers and staff, information technology managers and staff, and others to plan and implement large-scale Judiciary information technology projects. In this role, the selected candidate will help lead support and enhancement efforts for applications used in judicial operations, including systems related to judicial case management, assignments, protective orders, and judicial conduct processes. The unit also provides ongoing customer support for applications through the operation of a help desk and delivers presentations and on-site support when necessary to various customers located throughout the state. Experience with all stages of the SDLC, PEGA, and utilizing Agile methodology is preferred.

REMOTE WORK : The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 3 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

• Supervise and direct the work of business analysts supporting judge-focused applications and related business processes.
• Lead requirements gathering, workflow analysis, testing, deployment, training, and ongoing application support.
• Collaborate with Trial Court Services, the Information Technology Office, and other stakeholders to implement and improve technology solutions.
• Evaluate staff performance, provide coaching and mentorship, and participate in personnel-related decisions.
• Prioritize projects, allocate resources, and resolve complex operational or technical issues while supporting organizational goals.

Regular and predictable physical presence at the worksite is an essential function of this position.

Graduation from an accredited college or university with a bachelor's degree and five years of professional experience, two years of which shall have included experience in designing, implementing, maintaining, and supporting information technology systems and services in the mainframe, server, and network environments. May include analyzing and resolving complex technical problems; generating and testing applications code; performing database administration; administering data security; operating enterprise computer systems; contingency planning, implementing telecommunications facilities; and developing and/or conducting training on IT systems, concepts, applications, policies, or security.

Substitution:Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree. A master’s degree from an accredited college or university may be substituted for one year of general experience as indicated above –OR– a law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above.

Education Note:Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/)

Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Authorization to Work:US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action

Employer Committed to Ensuring an Open Door to Justice