Lead Business Analyst - Customer Integrations / Analyste métier principal - Intégrations clients

Insurity India; United States; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Open PTO

Health insurance

Retirement plan

Mentorship program

Internal promotion

Job summary

Insurity seeks a Lead Business Analyst to partner with cross-functional teams, drive requirements discovery, and own system design for complex customer implementations. You will document clear specs, support configuration, testing (including UAT), and act as a trusted advisor to clients and project teams.

The role includes mentoring analysts, contributing to pre-sales efforts, and improving BA practices while shaping impactful insurance software solutions.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• 5+ years of industry experience required; 8+ years of business analysis experience preferred.
• Experience leading requirements gathering for large, complex customer implementations.
• Strong ability to document business, functional, and nonfunctional requirements.

Responsibilities

• Lead requirements gathering for large, complex customer implementations.
• Own end-to-end integration projects from business start to go-live.
• Develop, analyze, and document requirements (business, functional, nonfunctional).
• Create customer-focused documentation (wireframes, use cases, business rules).
• Lead testing efforts and coordinate UAT and training.
• Act as customer advisor and consultant to project teams.
• Mentor other analysts and contribute to pre-sales efforts.
• Provide leadership and coaching across theBA team.

Skills

Requirements gathering

End-to-end projects

Documentation

UAT testing

Pre-sales support

Mentoring

Stakeholder engagement

Estimation

System design

Education

Bachelor’s degree or equivalent

Job description

Who We Are

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud‑native, easy‑to‑use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.

Wedon’tjust make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industryexpertise.

While our technology sets us apart,it’sour people who truly make the difference. At Insurity,you’llcollaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning.Our award‑winning onboarding experience welcomes and supports you from the moment you accept our offer.

Insurity’s Next Lead Business Analyst

The Lead Business Analyst will partner with cross‑functional teams to lead requirements discovery and system design for complex customer implementations. This role will own the development of clear business and functional specifications, support configuration and testing (including UAT), and act as a trusted advisor to clients and project teams. The Lead Business Analyst will also mentor other analysts and contribute to pre‑sales efforts and the continuous improvement of Business Analysis practices.

What Our Lead Business Analyst Will Do

• Lead customer requirements gathering process for large and complex efforts
• Lead end-to-end integration projects from the business side, partnering with customers, their clients, and internal teams
• Develop, analyze, and document requirements, including business, functional and non functional
• Develop customer focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.)
• Perform and lead expert services with stakeholders or system integration partners on engagements
• Plan, perform, and support testing efforts and including the coordination of User Acceptance Testing and training
• Act as customer advisor and consultant
• Lead and perform the estimation of work
• Lead system design and configuration activities
• Assist business development team with pre‑sales activities and RFPs
• Act as Subject Matter Expert in more than one area
• Provide leadership, coaching, and mentorship to team members
• Aide in the reinforcement of Business Analysis methodologies across the team
• Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.

Who We’re Looking For

• Time management including work planning, prioritization, and organization
• Experience in a customer‑facing consulting, professional services, or solution delivery
• Experience supporting end‑to‑end integration projects from requirements through go‑live
• Ability to handle multiple priorities or tasks
• Self‑starter and quick learner
• Detail‑oriented
• Active listener
• Ability to collaborate and work autonomously
• Flexible and adaptable
• Process analysis, design, and management
• Change management
• Coaching, training, and mentoring
• Ability to articulately present information
• Meeting facilitation and management
• 4+ years industry experience
• 8 years’ business analysis experience
• Bachelor’s degree in related field or equivalent work experience
• Travel 0% - 50%

What’s In It For U

Work Where You Thrive

Find the work environment that supports your best—whether that’s remote, in‑office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in‑office schedules to stay connected and collaborative.

Take Time When You Need It

We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.

Benefits That Start on Day One

Enjoy comprehensive health coverage and employer‑matched retirement savings right from your first day—because we know how important these are to you.

Living Our Values Every Day

Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent.

Award‑Winning Onboarding

From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.

Grow Your Career from Within

We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.

Mentorship That Matters

Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.

Insurity Podcasts

Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole.

Keep Learning,