Cannabis Budtender - In-Store Customer Experience Pro

Vireo; Englewood (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Pay: $15/hr

Job summary

Green Dragon, a Florida cannabis retailer, is seeking a Budtender for an in-person role to deliver exceptional customer service, share product knowledge, and help keep the store compliant, well-merchandised, and well-stocked. The Budtender greets customers, assists in-store and over the phone, and processes online orders accurately.

You will use the POS system with proper cash handling and follow all compliance policies while maintaining a clean, organized shop floor.

Qualifications

• Sales experience in a retail store environment preferred, but not required
• Customer service experience in restaurant, hospitality, or retail
• Reliable, punctual, dependable, and trustworthy
• Ability to work in a fast-paced environment
• Availability to work 8-hour day and night shifts, plus weekends and holidays as needed
• High school diploma, GED, or equivalent
• Ability to pass a Level 2 Background Screening and obtain fingerprints within 72 hours of receiving an offer letter
• Ability to lift at least 25 lbs and to stand, sit, bend, kneel, crouch, and reach
• Reliable transportation to the store

Responsibilities

• Greet and check in customers in a friendly, welcoming manner and achieve high levels of customer satisfaction through excellent service
• Assist customers in store and over the phone and process online orders accurately
• Encourage sales by engaging customers, suggestive selling, and sharing product knowledge
• Use the POS system accurately and follow proper cash handling, safe audit, and change drop procedures
• Ensure compliance with legal requirements and maintain a full understanding of the training and compliance binder
• Uphold company policies, procedures, and compliance standards
• Assist with inventory, including receiving and stocking merchandise
• Uphold visual merchandising standards, ensuring signage, price tickets, and marketing materials are visible and up to date
• Maintain a clean, neat, and well-stocked store and complete general housekeeping duties
• Bring a positive attitude that contributes to a positive, customer-focused work environment

Job description

Green Dragon, a Florida cannabis retailer, is seeking a Budtender for an in-person role to deliver exceptional customer service, share product knowledge, and help keep the store compliant, well-merchandised, and well-stocked. The Budtender greets customers, assists in-store and over the phone, and processes online orders accurately.

You will use the POS system with proper cash handling and follow all compliance policies while maintaining a clean, organized shop floor.