Lead Billing Specialist

Generations Family Health Center, Inc.; Windham (CT); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

No premium cost for employee-only (dep

403(b) Retirement Savings Plan with ER

Group Life Insurance

Short Disability Insurance

Paid Time Off including Sick Time, Vac

9 Paid Holidays

Quarterly Perfect Attendance Bonus

Longevity Bonus

$500 annual education reimbursement

Quarterly Bonus for certified interpre

Job summary

Generations Family Health Center, Inc. is seeking a Lead Billing Specialist for its Willimantic, CT sites to support the revenue cycle and billing operations.

The role involves processing insurance payments and ensuring accurate service billing to drive timely reimbursement. Lead duties include training new staff, monitoring existing systems, and assisting with the rollout of new procedures, all within a compliant, patient-centered environment.

Qualifications

• High School Diploma or equivalent required.
• Two years of experience in primary health care, oral health or behavioral health.
• Knowledge of insurance plans and managed care.
• Coding certificate or training preferred.
• Familiarity with ICD-10, CPT, HCPCS, CDT coding; HIPAA knowledge.

Responsibilities

• Back office patient revenue cycle transactions.
• Receive and record insurance payments; ensure proper billing.
• Perform collection activities and adjust delinquent accounts.
• Train new employees and assist with new system implementations.

Skills

Customer service

Attention to detail

Verbal and written communication

Mathematical and analytical skills

Organization

Training teammates

Education

High School Diploma or equivalent

Coding certificate or training

Tools

Practice management software

Electronic Health Records (EHR) systems

Spreadsheets

Word processing

Job description

Lead Billing Specialist

(Full-time; 40 hours/week)

Generations Family Health Center, Inc. is a regional community health center covering a thirty-seven-town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental and behavioral health care, as well as care coordination and community outreach. In addition to our main facilities, we offer mobile programs and School Based Health Centers.

LOCATION: Willimantic, CT

JOB SUMMARY: Under the direction of a designated supervisor/manager, the Billing Specialist is responsible for back office patient revenue cycle transactions. Back office functions include receiving and recording insurance payments for services rendered, assuring all services rendered are billed appropriately. Performing collection activities and adjusting delinquent accounts according to agency policy and procedures; may assist in grant, financial, and productivity reporting and financial analysis.

Lead Duties: Training of new employees. Training existing employees on new procedures. Monitoring and reporting on existing systems within the department. Assist supervisor with implementation of new systems.

Compensation & Benefits

Pay Rate: $23.50/hour (fixed starting rate)

• Medical, Dental, and Vision Insurance
• No premium cost for employee-only coverage (dependent coverage costs may apply)
• 403(b) Retirement Savings Plan with employer contributions
• Group Life Insurance
• Short Disability Insurance
• Paid Time Off, including:
  • Paid Sick Time
  • Paid Vacation
  • Paid Personal Hours
  • 9 Paid Holidays
• Quarterly Perfect Attendance Bonus
• Longevity Bonus rewarding continued service
• $500 annual education reimbursement
• Quarterly Bonus for certified interpreters (certification class provided following documented proficiency in Spanish, Haitian/Creole or Mandarin)

Qualifications

QUALIFICATIONS: High School Diploma or equivalency; two (2) years of experience in primary health care, oral health or behavioral health setting, and knowledge of insurance plans and managed care plans. Coding certificate or training preferred. Knowledge of medical and/or dental terminology. Familiarity with practice management and electronic health records systems, spreadsheet and word processing software packages preferred. Understanding of current industry billing rules, practices and guidelines such as ICD-10, CPT, HCPC, CDT coding, HIPAA regulations and credentialing desirable. Excellent skills related to organizing and managing daily work tasks. Strong mathematical and analytical skills. Strong attention to detail. Strong verbal and written communication skills. Strong customer service skills.

CLOSING DATE: Candidate screening will begin immediately until filled.

Generations Family Health Center is an equal opportunity employer and does not engage in discrimination, show preference, or permit harassment.

EOE