Lead Bike Repair Technician - Fast, Precise, Flexible

Trek Retail Corporation; West Springfield (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care

401(k) with match and ESOP

12 weeks of maternity leave with 100%?

Job summary

Trek Store Springfield is seeking a Production/Lead Technician to keep bikes running flawlessly and build lasting relationships with customers. You will lead repairs, set the pace for accuracy, and help teammates deliver exceptional service in a fast-paced shop.

The role emphasizes leadership, communication, and problem-solving, with growth opportunities and a comprehensive benefits package. Workplace is an on-site bike shop in Springfield, MA.

Qualifications

• Experience repairing bikes and servicing components.
• Strong communication and leadership abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead technician who completes >50% of the team repairs.
• Repair bikes quickly with accuracy and quality.
• Provide coaching and guidance to teammates to improve workmanship.

Skills

Leadership

Communication

Problem solving

Attention to detail

Mechanical aptitude

Eagerness to learn

Customer service mindset

Team collaboration

Tools

Bike repair tools

Job description

Trek Store Springfield is seeking a Production/Lead Technician to keep bikes running flawlessly and build lasting relationships with customers. You will lead repairs, set the pace for accuracy, and help teammates deliver exceptional service in a fast-paced shop.

The role emphasizes leadership, communication, and problem-solving, with growth opportunities and a comprehensive benefits package. Workplace is an on-site bike shop in Springfield, MA.