Lead Bicycle Technician: Fast, Precise Repairs

Trek Retail Corporation; Towson (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work schedule

Competitive health care

PPO & HDHP medical plan options

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Free life insurance

Employee discounts on all product

Deep partner retail discounts

401(k) with match

ESOP

Maternity leave with pay

Paid company holidays

Tuition Reimbursement

Vacation package

Job summary

Trek Store Towson is seeking a Production Technician Lead to keep bikes running smoothly and mentor the team. You will be responsible for a large share of repairs, focusing on speed, accuracy, and quality.

The role requires elevated technical skills, leadership and problem solving, with opportunities to travel to other Trek Stores as needed. The team values hospitality and collaboration in a dynamic shop environment.

Qualifications

• Self-motivation with a team-focused mindset and willingness to pitch in on any task.
• Hospitality-driven with a warm, approachable manner and good listening skills.
• Strong communication skills.
• Attention to detail and enjoyment in tinkering until you figure it out.
• Desire to learn servicing bicycles and new technologies.
• Willingness to learn the ins and outs of bike servicing.

Responsibilities

• Repair bikes quickly and accurately, handling more than 50% of total repairs.
• Maintain high quality and consistency in repairs.
• Demonstrate leadership and effective problem solving.
• Build strong relationships with bike owners.
• Minimal interaction with customers.
• Collaborate with the team to meet shop goals.

Skills

Teamwork

Hospitality

Communication

Attention to detail

Tinkering / troubleshooting

Learning mindset

Job description

Trek Store Towson is seeking a Production Technician Lead to keep bikes running smoothly and mentor the team. You will be responsible for a large share of repairs, focusing on speed, accuracy, and quality.

The role requires elevated technical skills, leadership and problem solving, with opportunities to travel to other Trek Stores as needed. The team values hospitality and collaboration in a dynamic shop environment.