Lead Bike Production Technician

Trek Retail Corporation; Cambridge (MA); On-site; USD 2,755,000 - 3,857,000; Full time

Benefits offered by this job

Flexible and fun culture

Competitive health care

Dental insurance

Vision insurance

401(k) with match

Maternity leave (12 weeks)

Job summary

Trek Store Cambridge is seeking a Production Technician Lead to keep bikes running flawlessly and to build strong relationships with bike owners. You will be responsible for guiding repairs and ensuring top quality workmanship in a fast-paced environment.

This role emphasizes quick, accurate repairs, leadership, and clear communication. You will mentor teammates, handle complex repairs, and contribute to Trek's customer-focused culture with opportunities for pay increases based on efficiency.

Qualifications

• Bike repairs and maintenance experience is preferred.
• Strong communication and teamwork skills are essential.
• Attention to detail with a focus on quality workmanship.

Responsibilities

• Lead technician performing >50% of team repairs.
• Repair bikes quickly and accurately with high quality standards.
• Mentor teammates and communicate effectively with customers and staff.

Skills

Bike maintenance

Communication skills

Team player

Attention to detail

Customer service

Tools

Tools access

Job description

Trek Store Cambridge is seeking a Production Technician Lead to keep bikes running flawlessly and to build strong relationships with bike owners. You will be responsible for guiding repairs and ensuring top quality workmanship in a fast-paced environment.

This role emphasizes quick, accurate repairs, leadership, and clear communication. You will mentor teammates, handle complex repairs, and contribute to Trek's customer-focused culture with opportunities for pay increases based on efficiency.