Lead Benefits Analyst Americas

Cloud Software Group, LLC; Fort Lauderdale (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Cloud Software Group is seeking a detail-oriented Senior Benefits Analyst to support the administration and operations of employee benefit programs across the Americas, including the United States, Canada, Brazil, Colombia, and Costa Rica. The role requires accurate enrollment, eligibility, and vendor coordination with HRIS, Payroll, Finance, HR Business Partners, and Legal teams.

The Senior Benefits Analyst will manage operational activities, research administrative issues, analyze benefits

Qualifications

• Experience managing employee benefits programs across multi-country operations
• Strong analytical skills and data-driven approach
• Ability to work with HRIS, Payroll, Finance and external vendors

Responsibilities

• Manage benefits administration, enrollment, and eligibility for Americas region
• Coordinate with brokers, carriers, and third-party vendors
• Reconcile invoices and ensure compliance
• Support process improvements and efficiency initiatives
• Partner with Global Benefits and cross-functional teams

Skills

Attention to detail

Customer service orientation

Benefits administration

Enrollment & eligibility

Vendor coordination

Invoice reconciliation

Compliance support

Data analysis

Process improvement

Cross-functional collaboration

Tools

HRIS systems

Payroll systems

Vendor management tools

Job description

Cloud Software Group is seeking a detail-oriented and service-focused Senior Benefits Analyst to support the administration and operations of employee benefit programs across the Americas, including the United States, Canada, Brazil, Colombia, and Costa Rica.

This role is responsible for accurate and timely benefits administration, employee enrollment and eligibility, vendor coordination, invoice reconciliation, compliance support, and employee service delivery.

The Senior Benefits Analyst will independently manage assigned operational activities, research and resolve administrative issues, analyze benefits data, and identify opportunities to improve processes and operational efficiency. The position will collaborate closely with the Global Benefits team and cross-functional partners, including HRIS, Payroll, Finance, HR Business Partners, Legal, brokers, carriers, and third-party