Lead Bath & Shower Installation Manager
Bath Concepts Independent Dealers
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Benefits offered by this job
Job summary
Bath Concepts Independent Dealers in Bend, Oregon is seeking an Installation Manager to lead our installation teams across bath, shower, and related remodeling projects. This full‑time, hands‑on leadership role requires strong leadership, background in construction, and a passion for quality.
You will oversee schedules, coordinate product orders, manage inventory, and ensure exceptional customer experiences from start to finish.
Qualifications
- 5+ years of installation or construction experience.
- Experience with acrylic bath systems.
- Plumbing knowledge (highly preferred).
- Proven leadership and team management skills.
- Quality assurance and customer service experience.
Responsibilities
- Oversee and schedule all bath system installations.
- Lead and support installation crews, ensuring timely, high‑quality workmanship.
- Review customer contracts and coordinate product orders.
- Manage warehouse inventory and vendor relationships.
- Ensure full customer satisfaction and follow‑up after installations.
- Conduct regular check‑ins with clients and request referrals.
- Handle permitting, documentation, and CRM updates.
- Support installers with on‑site issues and service calls.
- Analyze job costs and service trends for continuous improvement.
- Assist in hiring, onboarding, and training of installation staff.
- Manage calendars for installation scheduling and time‑off requests.
- Maintain accurate records of timesheets, receipts, and job completions.
Skills
Tools
Job description
Bath Concepts Independent Dealers in Bend, Oregon is seeking an Installation Manager to lead our installation teams across bath, shower, and related remodeling projects. This full‑time, hands‑on leadership role requires strong leadership, background in construction, and a passion for quality.
You will oversee schedules, coordinate product orders, manage inventory, and ensure exceptional customer experiences from start to finish.
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