Lead Bartender & Guest Experience Ambassador

Wachusett Brewing Company; Worcester (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time hours

Community-oriented atmosphere

Opportunity for growth within the brand

Job summary

Wachusett Brewing Company in Worcester is looking for a passionate Lead Bartender/Ambassador to enhance guest experiences and support staff operations in a high-volume hospitality setting. In this role, you will ensure exceptional service while fostering a positive team environment.

The ideal candidate should have a strong knowledge of craft beer, excellent communication skills, and a reliable work ethic. Flexible part-time hours are available in a vibrant, community-oriented atmosphere.

Join us and help shape the guest experience at Wachusett Brew Yard!

Qualifications

• Experience in a busy bar or restaurant environment.
• Knowledge of craft beer and willingness to learn.
• Strong guest engagement abilities.

Responsibilities

• Serve guests with excellent customer service.
• Guide front-of-house staff for smooth service.
• Maintain a clean and organized space.

Skills

Previous experience in a high-volume hospitality or bar setting

Knowledge of craft beer

Excellent communication skills

Team-first mindset

Dependability

Attention to detail

Ability to thrive in fast-paced environments

Education

TIPS certification

Job description

Raise the Bar. Lead by Example.

Wachusett Brew Yard is looking for a passionate and experienced hospitality pro to serve as our Lead Ambassador-a frontline leadership role that ensures smooth service and exceptional guest experiences without formal supervisory duties. If you love craft beer, have solid restaurant chops, and enjoy energizing a team while delivering high standards, this is the role for you.

Wachusett Brew Yard

Barrel One Collective

Lead Bartender/Ambassador

Raise the Bar. Lead by Example.

Wachusett Brew Yard is looking for a passionate and experienced hospitality pro to serve as our Lead Ambassador-a frontline leadership role that ensures smooth service and exceptional guest experiences without formal supervisory duties. If you love craft beer, have solid restaurant chops, and enjoy energizing a team while delivering high standards, this is the role for you.

What You'll Do

• Serve guests with top-tier customer service and genuine hospitality
• Support and guide front-of-house staff to keep service flowing smoothly
• Pour beers, fill growlers, and talk guests through our offerings with confidence and enthusiasm
• Foster a positive, pride-filled team environment through your presence and example
• Maintain a clean, organized space that reflects our standards and values
• Ensure safety and compliance, including age verification for all alcohol service
• Operate POS system, handle cash drawer with accuracy, and follow opening/closing procedures
  
  

What You Bring

• Previous experience in a high-volume hospitality or bar setting
• Knowledge of craft beer and a curiosity to learn more
• Excellent communication and guest engagement skills
• A calm, confident presence and a team-first mindset
• Dependability, professionalism, and attention to detail
• Ability to thrive in a fast-paced, sometimes loud or hot/cold environment
• TIPS certification (required)
  
  

Why Work With Us

• Be part of the growing Barrel One Collective family and a standout destination in Worcester
• Flexible part-time hours in a fun, community-oriented atmosphere
• Opportunity to contribute to a growing and dynamic hospitality brand
• Work alongside a team that takes pride in what they pour, serve, and represent
  
  

Bring your energy, lead with passion, and help shape the guest experience at Wachusett Brew Yard. Apply now!