Lead Bartender

Indigo Sky Casino; Oklahoma; On-site; USD 20,000 - 38,000; Full time

Job summary

A leading casino in Oklahoma is seeking a lead bartender who will be responsible for selling, mixing, and serving drinks while managing bar staff. The ideal candidate will possess excellent customer service skills, a high school diploma or GED, and the ability to obtain necessary licenses. Join us to provide exceptional service in a vibrant casino environment.

Qualifications

• Must have high school diploma or GED.
• Three months of related experience and training required.
• Able to obtain gaming and liquor licenses.

Responsibilities

• Sell, mix, and serve alcoholic beverages and food.
• Maintain guest satisfaction and lead bar staff.
• Ensure adherence to state liquor laws.

Skills

Communication

Customer Service

Problem Solving

Education

High School diploma or GED

Job description

Job Details

Job Location: Indigo Sky Casino - Wyandotte, OK

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Any

Job Category: Other

Description

Starting Rate: $10.00 an hour + tips ESSENTIAL FUNCTIONS: Ability to sell, mix, and serve alcoholic beverages and food to customers from behind a bar. Must be well organized Maintaining guest satisfaction within the bar department Able to lead staff to achieve high level of efficiency Receive money and/or credit cards and be able to use a credit card machine and POS system. Be a role model for all bartenders to present in a positive manner Must adhere to bar policies and procedures and to state liquor laws Ability to effectively deal with internal /external customers Collect accurate information and solve customer concerns within the Casino guidelines Knowledge and experience with developing and maintaining work schedules for multiple positions and employees Ability to fairly/consistently apply departmental and casino policies/procedures This is a working lead position, applicant must be able to step in and assist in all areas of the department Develop and maintain good communication with all departments to ensure good customer service May be responsible for and training new hires Wear required uniforms and follow all company policies and procedures.

JOB PREREQUISITES: Above average oral communication skills Excellent customer service Problem solving capability High capacity for learning Knowledge, Skill, and / or ability required Knowledge of all state, federal and corporate liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Qualifications

EDUCATION: High school diploma or GED

EXPERIENCE: Three months related experience and/or training. Previous cash handling.

LICENSES OR CERTIFICATIONS: Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license. Be able to obtain/maintain Oklahoma liquor license.

PHYSICAL REQUIREMENTS: Observant, able to accept criticism, visual acuity to observe and react to handle customer questions and complaints relating to the beverage department. Change kegs, restock liquor and glassware. Ability to maneuver in the casino, visual acuity to observe and react to handle customer questions and complaints. Must be able to stand and/or walk for 7 1\2 hours per day. Have good dexterity in fingers, to be able to hold and manipulate product or machinery. Able to work in hot and cold temperature extremes. Be able to lift up to 50lbs and push or pull a flatbed cart weighing up to 300lbs. Must be able to stretch, bend, kneel, twist and reach. Must be able to taste, feel, smell, see and be able to read, write and speak basic English

WORK ENVIRONMENT: Indigo Sky Casino maintains an alcohol/drug-free workplace. Work in casino operations containing second hand smoke, high noise level and bright lights.