Lead Bartender

HHM Hotels; California; On-site; USD 42,000 - 65,000; Full time

Job summary

HHM Hotels is seeking a Lead Bartender to oversee daily operations of the bar and related F&B outlets, ensuring high standards of quality and guest satisfaction. This role involves supervising staff, managing beverage inventories, and ensuring compliance with sanitation and safety requirements.

The candidate should have supervisory experience in a restaurant or banquet setting and a strong background in food service at the server level.

Qualifications

• Minimum one year of supervisory experience in a restaurant or banquet setting.
• Food service background at server level is required.

Responsibilities

• Supervise daily operations of bar and F&B outlets to ensure quality and guest satisfaction.
• Train, schedule, and coach associates to meet brand and HHM standards.
• Monitor sanitation, safety and compliance with state alcohol service laws.
• Interact with guests to obtain feedback and resolve issues.
• Manage beverage par levels and inventory to maintain par levels.

Skills

Supervisory experience

Bartending

Customer service

Job description

Opportunity: Lead Bartender

Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.

Potential Career Path

Beverage/Restaurant Supervisor - Restaurant Manager - Food and Beverage Manager

Essential Job Functions

• Slice and pit fruit for garnishing drinks.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Prepare and serve drink and/or food orders.
• If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.
• Issue guest check and complete payment process.
• Follow standards for identifying and managing intoxicated guests.
• Complete beverage requisitions to maintain par levels as needed.
• Complete required side work prior to shift end.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
• Knowledge of bar service and liquor inventory controls required.

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels