Lead Barista- FT

Hyatt Hotels Corporation; Carmel-by-the-Sea (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Barista Lead to oversee daily café operations, ensuring high-quality beverages and exceptional guest service. This role combines hands-on barista duties with leadership, staff coaching, and inventory management.

The ideal candidate thrives in a fast-paced setting, communicates effectively, and ensures compliance with health and safety standards. Hyatt values guest-focused associates with a passion for coffee.

Qualifications

• English communication with guests and staff.
• Attention to detail, speed, accuracy.
• Basic math and cash handling.
• Ability to solve problems with limited guidance.
• Outstanding customer service and diplomacy.
• Ability to multitask in a fast-paced environment.
• Lead and motivate barista team members.
• Stay organized and maintain service quality.

Responsibilities

• Prepare and serve a variety of coffee and tea beverages to standards.
• Lead and motivate barista team during shifts.
• Train new staff and coach to maintain quality.
• Monitor product quality, cleanliness, health and safety.
• Manage inventory levels and assist with ordering supplies.
• Address customer concerns professionally.
• Open or close the store and prepare for next shift.
• Ensure stock organization and coordination with Retail Supervisor.

Skills

English communication

Attention to detail

Mathematical calculations

Problem solving

Customer service

Multi-tasking

Team leadership

Organization

Punctuality

Alcohol service compliance

Interpersonal skills

Education

High School diploma with some college

Tools

POS system ( Micros )

Job description

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\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Barista Lead is responsible for overseeing daily operations on the café floor, ensuring high-quality customer service, and maintaining beverage preparation standards. This role combines hands‑on barista duties with leadership responsibilities, supporting the café manager in staff coordination, training,inventory management, and upholding company policies. The ideal candidate is passionate about coffee, has strong interpersonal skills, and thrives in a fast‑paced environment

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• 1.Ability to satisfactorily communicate in English (speak, read, write) with guests, co
  workers and management to their understanding.
• 2. Ability to perform assigned duties with attention to detail, speed, accuracy, follow
  through, courtesy, cooperativeness and work with a minimum of supervision.
• 3. Ability to accurately compute and manipulate mathematical calculations.
• 4. Ability to solve practical problems and deal with a variety of concrete variables in
  situations where only limited standardization exists.
• 5. Ability to effectively deal with internal and external customers, some of whom will
  require high levels of patience, tact, and diplomacy to defuse anger.
• 6. Ability to work well under pressure and handle multiple tasks at once.
• 7. Ability to direct timing and performance of Servers, Bartenders and Food Runners.
• 8. Ability to be well organized, maintain concentration, and think clearly while providing
  service to 25 guests at any given time.
• 9. Minimum of 21 years of age to serve alcoholic beverages
• 10. Punctuality and regular and reliable attendance.
• 11. Interpersonal skills and the ability to work well with co-workers and the public.

1. 2. High School graduate, with some college

3. Knowledge of American style service standards.

4. Previous culinary training.

5. Knowledge of specialty coffee trends.

6. CPR certification

7. Alcohol awareness certification (TIPS Training)

8. Fluency in a foreign language, preferably Spanish or French.

9. Basic computer skills.

10. Knowledge of P.O.S. system, preferably Micros.

Essential Physical Abilities

• Endure various physical throughout the work areas, such as reaching, bending, climbing, and stooping.
• Ability to stand and/or walk continuously throughout the shift to perform essential job functions.
• Sufficient manual dexterity to be able to grasp, load, and carry trays.
• Ability to endure repetitive motions for extended periods of time.
• Ability to maintain good coordination while serving orders quickly.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs.; and lift and/or carry or otherwise move packages, and boxes.

Essential Job Functions

• Prepare and serve a variety of coffee and tea beverages to company standards.
• Lead and motivate barista team members during shifts, ensuring efficiency and teamwork.
• Train new staff and provide ongoing coaching to maintain service and quality standards.
• Monitor product quality, cleanliness, and adherence to health and safety regulations.
• Manage inventory levels and assist with ordering supplies.
• Address customer concerns promptly and professionally.
• Open or close the store, following proper procedures and ensuring readiness for the next day or shift
• Daily stock and organizing the products and retail items ( making sure that everything is stocked and looks nice and neat, and coordinating with Retail Supervisor on any missing or additional Items we need for the Market).

Secondary Job Functions

• Store all daily deliveries in proper storage areas upon receipt of delivery,
• Assist the F&B Managers with ordering, monthly inventory, staff training, and other departmental duties.
• Maintain cleanliness and appearance of menus and wine lists.
• Follow maintenance program and cleaning schedule.
• Legibly document all pertinent information in F&B log book.
• Document any maintenance needs and submit to manager or directly to Engineering.
• Attend meetings and menu tastings as scheduled.

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