Lead Barista & Café Leader — Elevate Customer Experience

Barnes & Noble, Inc.; St. Matthews (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Barnes & Noble, Inc. in Louisville, KY is seeking a Lead Barista to lead the café team, ensure compelling product presentations, and oversee the efficient operation of the cafe.

You will be a trusted expert and hands-on leader, creating a welcoming environment where baristas feel supported and able to raise questions or concerns. As you grow, you will develop barista knowledge, coach others, manage inventory, and uphold safety, cleanliness, and loss prevention while delivering excellent customer

Responsibilities

• Lead the café team to maintain compelling product presentations and oversee the efficient running of the Café.
• Provide hands‑on leadership, support baristas, and address questions or concerns promptly and effectively.
• Model best practices for drink making, food preparation, merchandising, and visual presentation.
• Coach baristas on customer conversations, speed of service, and FIFO inventory practices.
• Ensure café cleanliness, safety, and adherence to loss prevention procedures.
• Assist in receiving deliveries, stocking, and maintaining presentation standards on the bookfloor.

Job description

Barnes & Noble, Inc. in Louisville, KY is seeking a Lead Barista to lead the café team, ensure compelling product presentations, and oversee the efficient operation of the cafe.

You will be a trusted expert and hands-on leader, creating a welcoming environment where baristas feel supported and able to raise questions or concerns. As you grow, you will develop barista knowledge, coach others, manage inventory, and uphold safety, cleanliness, and loss prevention while delivering excellent customer