Lead Barista

BENCHMARK; United States; On-site; USD 27,552 - 30,307; Full time

Job summary

Pyramid Global Hospitality is seeking a Barista – Lead/Supervisor for Black Rock Mountain Resort. You will prepare and serve espresso and specialty beverages to brand standards, lead a small barista team, and assist in onboarding and training new staff.

You will also manage opening/closing duties and handle cash and POS transactions with accuracy. Ideal candidates have at least 2 years as a barista, with supervisory experience preferred, and strong communication skills to ensure guest

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years barista experience, with at least 1 year in a lead/supervisory role preferred.
• Strong knowledge of espresso preparation, drinks, and equipment operation.
• Excellent communication and interpersonal skills.
• Proven ability to lead and motivate a small team in a fast-paced environment.
• Reliable, punctual, and detail oriented.
• Comfortable handling guest concerns professionally.
• Basic math and cash handling skills.

Responsibilities

• Prepare and serve a full range of coffee and beverages to standard.
• Lead by example delivering warm, engaging guest service.
• Supervise and support barista staff during shifts with coaching.
• Assist onboarding and training of new baristas.
• Open and close the market and manage setup and breakdown.
• Monitor product levels and coordinate restocking.
• Ensure proper labeling, storage, and rotation of products.
• Maintain cleanliness and organization of the coffee station.
• Handle cash and POS transactions accurately.
• Communicate equipment issues and guest concerns to the F&B Manager.
• Assist with inventory tracking and supply requests.

Skills

Communication

Leadership

Cash handling

Customer service

Espresso knowledge

Education

High school diploma or equivalent

Tools

Espresso machines

Coffee equipment

Job description

Company Overview

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS.

Job Overview

Barista – Lead/ Supervisor at Black Rock Mountain Resort. Prepare and serve a full range of coffee, espresso, and specialty beverages to recipe and quality standards; lead by example in delivering warm, engaging, and efficient guest service; supervise and support barista staff during shifts; assist in onboarding and training new baristas; open/close the market; monitor product levels; maintain cleanliness; handle cash and POS transactions; communicate equipment issues and guest concerns to the F & B Manager; assist with inventory and supply requests; uphold all health, safety, and sanitation standards.

ESSENTIAL FUNCTIONS

• Prepare and serve a full range of coffee, espresso, and specialty beverages to recipe and quality standards.
• Lead by example in delivering warm, engaging, and efficient guest service for every interaction.
• Supervise and support barista staff during shifts, providing real‑time coaching and guidance.
• Assist in the onboarding and training of new baristas, ensuring consistency in drink preparation and service standards.
• Open and close the market as needed, including setup, breakdown, and checklist completion.
• Monitor product levels throughout the shift and coordinate restocking to prevent shortages.
• Ensure proper labeling, storage, and rotation of all products in accordance with health and safety standards.
• Maintain cleanliness and organization of the coffee station and market area at all times.
• Handle cash and POS transactions accurately and assist team members with transaction issues as they arise.
• Communicate any equipment issues, guest concerns, or team needs to the F and B Manager promptly.
• Assist in tracking inventory and submitting supply requests to management.
• Uphold all health, safety, and sanitation standards and ensure the team follows them consistently.

REQUIREMENTS

• High school diploma or equivalent required.
• Minimum of 2 years of barista experience, with at least one year in a lead, senior, or supervisory capacity preferred.
• Strong knowledge of espresso preparation, drink recipes, and coffee equipment operation.
• Excellent communication and interpersonal skills.
• Proven ability to lead and motivate a small team in a fast‑paced environment.
• Reliable, punctual, and detail oriented.
• Comfortable handling guest concerns with professionalism and confidence.
• Basic math and cash handling skills.

PHYSICAL REQUIREMENTS

Stand and walk for extended periods, up to 8 hours per shift; lift up to 25 pounds regularly and up to 50 pounds occasionally; frequent reaching, bending, and stooping; operate espresso machines and other market equipment safely; work in a small, enclosed market space with hot equipment and refrigeration units.

COMPENSATION

$20.00 - $22.00 per hour.

EEO Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.