Lead AV Technician

cs-erickson-careers; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

CS Erickson is seeking a Lead AV Technician to coordinate, manage, and install AV projects, providing technical guidance to a team and ensuring timely completion. The ideal candidate will have strong troubleshooting skills and a passion for technology in a fast-paced environment.

You will lead AV technicians, plan installations, conduct site surveys, and ensure adherence to codes and safety guidelines while maintaining thorough documentation and delivering high-quality results.

Qualifications

• High school diploma or equivalent; a degree in audiovisual technology or related field is preferred.
• 5+ years of experience as an AV Technician or similar role is highly desirable.
• Experience leading a team is preferred.
• Proficient understanding of audiovisual equipment, systems, and signal flow; familiarity with video conferencing, audio mixing, lighting, and multimedia software.
• Strong analytical and problem-solving abilities to diagnose and resolve technical issues quickly.
• Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders.
• Meticulous attention to detail for accurate setup, operation, and maintenance of AV equipment.
• Ability to multitask and prioritize in a fast-paced environment; travel willingness.

Responsibilities

• Lead and manage a team of AV technicians, providing guidance, training, and supervision to ensure high-quality work.
• Plan, coordinate, and execute AV projects including installation, termination, testing and commissioning of cables per designs.
• Conduct site surveys and assess AV requirements to determine materials and resources needed.
• Collaborate with project managers and engineers to develop AV plans meeting project needs.
• Ensure compliance with codes, regulations, and safety guidelines during installations and maintenance.
• Troubleshoot AV issues using specialized tools and diagnose faults to implement solutions.
• Perform cable terminations, splicing, and testing for copper, coaxial, and CAT cables to ensure network performance.
• Maintain accurate project documentation including as-built drawings and test results.

Skills

Team leadership

Project coordination

Troubleshooting

Communication

Attention to detail

Travel readiness

Education

A/V tech degree preferred

High school diploma or equivalent

Tools

AV equipment knowledge

Video conferencing platforms

Lighting systems

Multimedia software

Job description

About CS Erickson

At CS Erickson, we are redefining what the industry expects from a trade company by building a world‑class, professional organization. We instill confidence in our customers by making every interaction insightful, proactive, and simple. We offer solutions from electrical engineering to AV equipment and installation. More than just getting the job done, we take pride in going the extra mile on every project, ensuring expert craftsmanship and treating every facility as if it were our own.

If you’re excited about joining a team that’s on a mission to push the boundaries of what’s possible in the trades, we have opportunities for talented individuals. Our fast‑paced, entrepreneurial culture rewards self‑starters who want to contribute to an organization that’s leading the way in innovation, quality, and professionalism in the industry.

About the role

We are seeking a skilled and detail‑oriented Lead AV Technician to join our team. As a Lead AV Technician, you will be responsible for coordinating, managing, and installing AV projects, providing technical guidance to a team of AV Technicians, and ensuring the timely completion of all AV‑related tasks. Your expertise in audio visual solutions and industry standards will be crucial in delivering high‑quality and efficient projects. The ideal candidate is passionate about technology, possesses strong troubleshooting skills, and thrives in a fast‑paced, dynamic environment.

What you'll do

• Lead and manage a team of AV technicians, providing guidance, training, and supervision to ensure work is completed efficiently and to the highest standards.
• Plan, coordinate, and execute AV projects, including the installation, termination, testing and commissioning cables systems in accordance with engineering designs.
• Conduct site surveys and assess AV requirements to determine appropriate materials, equipment, and resources needed for each project.
• Collaborate with project managers, engineers, and other stakeholders to develop AV plans and strategies that meet the organization’s and project’s needs.
• Ensure compliance with relevant codes, regulations, and safety guidelines during AV installations and maintenance activities.
• Troubleshoot and diagnose complex AV issues, utilizing specialized tools and equipment to identify faults and implement effective solutions.
• Perform cable terminations, splicing, and testing, including copper, coaxial cables, and CAT cables to ensure optimal network performance.
• Maintain accurate documentation of AV projects, including as‑built drawings, red lines, test results, and project progress reports.

Qualifications

• High school diploma or equivalent. A degree or certification in audiovisual technology, electronics, or a related field is preferred.
• 5+ years previous experience working as an AV Technician or in a similar role is highly desirable.
• Experience leading a team preferred.
• Proficient understanding of audiovisual equipment, systems, and signal flow. Familiarity with video conferencing platforms, audio mixing consoles, lighting systems, and multimedia software is essential.
• Strong analytical and problem‑solving abilities to diagnose and resolve technical issues quickly.
• Excellent verbal and written communication skills to interact with clients and team members effectively. Ability to explain technical concepts to non‑technical individuals.
• Meticulous attention to detail to ensure accurate setup, operation, and maintenance of AV equipment.
• Ability to multitask and prioritize tasks in a fast‑paced environment, adhering to tight deadlines and delivering high‑quality results.
• Strong collaborative skills to work effectively as part of a team and coordinate with various stakeholders.
• Capable of lifting heavy equipment and performing physical tasks related to equipment setup and maintenance.
• Willingness to travel.

Winning Behaviors and Competencies

• Real‑time Communication is key to success: We will communicate real‑time to our team members and clients.
• Knowing our projects is key to success: Preplanning and continuous planning habits lead to success. We will preplan every project, every time, no exceptions.
• Responsiveness is key to our success: We will deliver on time on all commitments and approach every request with a sense of urgency. This is our differentiator.
• Accountability is key to our success: I have a clear understanding of what I am responsible for and will ensure I have enabled good routines and habits that ensure successful outcomes.
• We are professionals and will hold ourselves to the highest standards: The services and products we deliver will represent this belief. In return we will become role models for our youth, enhance our brand reputation and provide high value outcomes and exceptional experiences for our partners and clients.

CS Erickson is an equal opportunity employer

CS Erickson extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

CS Erickson is committed to working with and providing reasonable accommodation to applicants with disabilities. CS Erickson will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.