Lead AV Technician

CS Erickson; Grand Rapids (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

CS Erickson seeks a Lead AV Technician to coordinate, manage, and install AV projects. You will mentor a team of technicians, ensure timely completion, and deliver high-quality audio-visual solutions in a fast-paced environment.

The role requires strong troubleshooting, project coordination, and ability to travel as needed, with a focus on safety and industry standards.

Qualifications

• High school diploma or equivalent; degree/certification in AV tech preferred.
• 5+ years as AV Technician or similar role desired.
• Experience leading a team preferred.
• Proficient in AV equipment, signal flow, and related systems.
• Strong analytical and problem-solving abilities for quick resolutions.
• Excellent verbal and written communication with clients and team.

Responsibilities

• Lead and manage a team of AV technicians, providing guidance and supervision.
• Plan, coordinate, and execute AV projects including installation and testing.
• Conduct site surveys to determine materials and resources needed.
• Collaborate with project managers and engineers to develop AV plans.
• Ensure compliance with codes, safety, and guidelines during installations.
• Troubleshoot AV issues using specialized tools to identify faults and solutions.
• Perform cable terminations, splicing, and testing for network performance.
• Maintain accurate project documentation and progress reports.

Skills

Team leadership

Troubleshooting

Communication

Project coordination

Detail oriented

Multitasking

Education

High school diploma or equivalent

AV technology degree/certification

Tools

Video conferencing platforms

Audio mixing consoles

Lighting systems

Multimedia software

Job description

About CS Erickson

At CS Erickson, we are redefining what the industry expects from a trade company by building a world‑class, professional organization. We instill confidence in our customers by making every interaction insightful, proactive, and simple. We offer solutions from electrical engineering to AV equipment and installation. More than just getting the job done, we take pride in going the extra mile on every project, ensuring expert craftsmanship and treating every facility as if it were our own.

About CS Erickson

At CS Erickson, we are redefining what the industry expects from a trade company by building a world‑class, professional organization. We instill confidence in our customers by making every interaction insightful, proactive, and simple. We offer solutions from electrical engineering to AV equipment and installation. More than just getting the job done, we take pride in going the extra mile on every project, ensuring expert craftsmanship and treating every facility as if it were our own.

If you’re excited about joining a team that’s on a mission to push the boundaries of what’s possible in the trades, we have opportunities for talented individuals. Our fast‑paced, entrepreneurial culture rewards self‑starters who want to contribute to an organization that’s leading the way in innovation, quality, and professionalism in the industry.

About The Role

We are seeking a skilled and detail-oriented Lead AV Technician to join our team. As a Lead AV Technician, you will be responsible for coordinating, managing, and installing AV projects, providing technical guidance to a team of AV Technicians, and ensuring the timely completion of all AV-related tasks. Your expertise in audio visual solutions and industry standards will be crucial in delivering high‑quality and efficient projects. The ideal candidate is passionate about technology, possesses strong troubleshooting skills, and thrives in a fast‑paced, dynamic environment.

What You’ll Do

• Lead and manage a team of AV technicians, providing guidance, training, and supervision to ensure work is completed efficiently and to the highest standards.
• Plan, coordinate, and execute AV projects, including the installation, termination, testing and commissioning cables systems in accordance with engineering designs.
• Conduct site surveys and assess AV requirements to determine appropriate materials, equipment, and resources needed for each project.
• Collaborate with project managers, engineers, and other stakeholders to develop AV plans and strategies that meet the organization’s and project’s needs.
• Ensure compliance with relevant codes, regulations, and safety guidelines during AV installations and maintenance activities.
• Troubleshoot and diagnose complex AV issues, utilizing specialized tools and equipment to identify faults and implement effective solutions.
• Perform cable terminations, splicing, and testing, including copper, coaxial cables, and CAT cables to ensure optimal network performance.
• Maintain accurate documentation of AV projects, including as‑built drawings, red lines, test results, and project progress reports.
  
  

Qualifications

• High school diploma or equivalent. A degree or certification in audiovisual technology, electronics, or a related field is preferred.
• 5+ years previous experience working as an AV Technician or in a similar role is highly desirable.
• Experience leading a team preferred.
• Proficient understanding of audiovisual equipment, systems, and signal flow. Familiarity with video conferencing platforms, audio mixing consoles, lighting systems, and multimedia software is essential.
• Strong analytical and problem‑solving abilities to diagnose and resolve technical issues quickly.
• Excellent verbal and written communication skills to interact with clients and team members effectively. Ability to explain technical concepts to non‑technical individuals.
• Meticulous attention to detail to ensure accurate setup, operation, and maintenance of AV equipment.
• Ability to multitask and prioritize tasks in a fast‑paced environment, adhering to tight deadlines and delivering high‑quality results.
• Strong collaborative skills to work effectively as part of a team and coordinate with various stakeholders.
• Capable of lifting heavy equipment and performing physical tasks related to equipment setup and maintenance.
• Willingness to travel.
  
  

Winning Behaviors and Competencies

• Real‑time Communication is key to success: We will communicate real‑time to our team members and clients.
• Knowing our projects is key to success: Preplanning and continuous planning habits lead to success. We will preplan every project, every time, no exceptions.
• Responsiveness is key to our success: We will deliver on time on all commitments and approach every request with a sense of urgency. This is our differentiator.
• Accountability is key to our success: I have a clear understanding of what I am responsible for and will ensure I have enabled good routines and habits that ensure successful outcomes.
• We are professionals and will hold ourselves to the highest standards: The services and products we deliver will represent this belief. In return we will become role models for our youth, enhance our brand reputation and provide high value outcomes and exceptional experiences for our partners and clients.
  
  

CS Erickson is an equal opportunity employer

CS Erickson extends equal employment opportunities to qualified applicants and employees regardless of an individual’s race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

CS Erickson is committed to working with and providing reasonable accommodation to applicants with disabilities. CS Erickson will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.