Lead AV & Event Tech Services Supervisor

Pinnacle Live; Town of Florida (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Generous PTO & holidays

401k with match

Health/vision/dental insurance

Job summary

Pinnacle Live is seeking an Event Services Supervisor at JW Marriott Miami Turnberry Resort & Spa to lead floor operations, setup, and tech delivery for events. The role emphasizes unmatched customer service and a positive guest experience in a luxury hotel setting.

The ideal candidate has 2–3 years in AV or hospitality, strong planning and communication skills, and a solid computer proficiency. This on-site role offers growth in a premier hotel environment with comprehensive benefits.

Qualifications

• Two to three years’ prior experience in the audio visual and/or hospitality industry.
• Two years’ advanced audio and visual experience in a theatrical or live event environment.
• Computer proficiency.

Responsibilities

• Supervise non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
• Ensure AM and PM shifts receive clear communication of daily expectations and all log information detailed and complete.
• Greet guest/client before the event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events.
• Follow through on all client requests and look for opportunities to enhance the client’s event.
• Maintains inventory in good working order and rental condition.
• Complies and enforces all Company security and safety measures.
• Manage venue inventory and location of equipment to prevent theft or damage.

Skills

Technical aptitude

Planning

Organization

Communication

Education

High school diploma or equivalent

Tools

AV equipment

Event production tech

Job description

Pinnacle Live is seeking an Event Services Supervisor at JW Marriott Miami Turnberry Resort & Spa to lead floor operations, setup, and tech delivery for events. The role emphasizes unmatched customer service and a positive guest experience in a luxury hotel setting.

The ideal candidate has 2–3 years in AV or hospitality, strong planning and communication skills, and a solid computer proficiency. This on-site role offers growth in a premier hotel environment with comprehensive benefits.