Lead Automotive Service Advisor

Meineke Car Care Centers, Inc.; South Elgin (IL); On-site; USD 48,000 - 125,000; Full time

Benefits offered by this job

Ongoing training and development

Supportive team environment

Community connection with local customers

Work-life balance

Service a wide variety of vehicles

Job summary

A well-established automotive service provider in South Elgin is seeking a Service Advisor to manage the service department and ensure high customer satisfaction. The ideal candidate will have solid communication skills, management experience, and a deep understanding of automotive technology. Responsibilities include mentoring staff, handling inquiries, and overseeing daily operations. This role comes with competitive compensation, ongoing training, and a supportive work environment, allowing you to grow in the automotive industry while maintaining a work-life balance.

Qualifications

• Two years of experience as an automotive service writer or service advisor.
• Understanding of automotive technology and repair services.
• Valid driver's license and clean driving record required.

Responsibilities

• Manage a team of automotive service professionals.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor employees on improving sales and customer service.

Skills

Communication skills

Customer relationship management

Service writer capabilities

Management experience

Education

High school diploma or GED

Bachelor's degree

Job description

A well-established automotive service provider in South Elgin is seeking a Service Advisor to manage the service department and ensure high customer satisfaction. The ideal candidate will have solid communication skills, management experience, and a deep understanding of automotive technology. Responsibilities include mentoring staff, handling inquiries, and overseeing daily operations. This role comes with competitive compensation, ongoing training, and a supportive work environment, allowing you to grow in the automotive industry while maintaining a work-life balance.