Lead Automotive Service Advisor – Drive Team Excellence

Brakes Plus; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading auto service company is seeking an Automotive Service Advisor to enhance customer experiences and lead service team operations. Responsibilities include supervising technicians, managing customer interactions, and optimizing store performance. The ideal candidate will possess strong leadership, communication skills, and at least 2 years of experience in a similar role. This role is pivotal in maintaining high standards while enhancing operational efficiency and employee engagement within a fast-paced environment.

Qualifications

• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.

Responsibilities

• Directly works with customers in areas of sales and service.
• Creates a highly motivated team environment.
• Supervising technicians and service personnel.
• Coaching service department teammates on operational issues.
• Evaluating performance and productivity of service personnel.
• Managing parts inventory and outside purchases.

Skills

Outstanding leadership and store management skills

Ability to work in a fast-paced work environment

Highly organized and detail-oriented

Excellent verbal and written communication

Ability to develop professional relationships

Ability to work efficiently both individually and as part of a team

Solid knowledge of basic OSHA laws

Valid driver's license

Job description

A leading auto service company is seeking an Automotive Service Advisor to enhance customer experiences and lead service team operations. Responsibilities include supervising technicians, managing customer interactions, and optimizing store performance. The ideal candidate will possess strong leadership, communication skills, and at least 2 years of experience in a similar role. This role is pivotal in maintaining high standards while enhancing operational efficiency and employee engagement within a fast-paced environment.