Lead Auto Parts Sales Pro - Bilingual ASE-Certified

AutoZone, Inc.; Louisville (KY); On-site; USD 26,000 - 36,000; Full time

Job summary

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! customer service by helping customers find the right automotive parts and solutions.

You will keep the store well-stocked, assist with product selection, and provide expert advice to enhance the shopping experience. You will lead by example, collaborate with managers and teammates, and drive sales through knowledge of products and promotions while maintaining a safe, organized store environment.

Qualifications

• Strong customer service and communication skills are required.
• Ability to lead and collaborate with store teams.
• Proven track record in achieving sales and KPI targets.
• Experience keeping inventory organized and secure.
• Knowledge of safety protocols and PPE usage.
• Familiarity with automotive parts and basic installations.
• Comfort with diagnostic tools and basic vehicle codes.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE to maintain a secure work environment.
• Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with installation of wiper blades, batteries, and bulbs.
• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Customer service

Leadership

Sales

Inventory management

Safety compliance

Product knowledge

Diagnostics

Education

High school diploma/GED

Job description

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! customer service by helping customers find the right automotive parts and solutions.

You will keep the store well-stocked, assist with product selection, and provide expert advice to enhance the shopping experience. You will lead by example, collaborate with managers and teammates, and drive sales through knowledge of products and promotions while maintaining a safe, organized store environment.