Lead Associate E Recycle Operations

Goodwill of Central and Coastal Virginia; Richmond (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill of Central and Coastal Virginia seeks a capable supervisor to oversee the E-Recycling Department's daily operations, coordinating with IT, material handlers, and customer service teams to optimize processes and drive efficiency.

The role collaborates with e-Commerce teams to identify online sales opportunities, trains and guides associates, and ensures adherence to schedules and policies while supporting payroll processes.

Qualifications

• High School Diploma or GED preferred, combination with work experience possible.
• 1–3 years’ experience in a related field preferred.
• Background checks required (criminal and sex offender).
• Ability to operate PC and databases, proficiency with Microsoft Office including Word, Excel and PowerPoint.

Responsibilities

• Oversee daily E-Recycling/Computer Store operations in absence of managers.
• Open/close store and prepare facility for business.
• Assist with training and supervision of E-Recycling associates.
• Adhere to all store schedules and hours.
• Assist with payroll preparation and submittal to finance.
• Assist with scheduling staff.
• Enforce all company policies.
• Keep supervisor informed on department operations.
• Identify online sales opportunities with the e-Commerce team.
• May train/oversee associates listing books, media, and hardware online.
• May assist in managing e-Commerce Associates as needed.

Skills

Supervisory skills

Operations management

Payroll coordination

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Purpose

We believe that work is a foundation for empowering individuals, strengthening families, and building prosperous communities.

Mission

Our mission is changing lives...helping people help themselves through the power of work.?

Core Values

• Innovation,
• ?Respect,
• ?Integrity,
• ?Learning,
• ?Teamwork, Commitment

Position Summary

With support of the manager, oversees daily operations in E-Recycling Department, including sales, production, and customer service. Works side by side with IT Technicians, Material Handlers, and Customer Service Associates to execute procedures and improve department efficiencies. Works with e-Commerce teams to identify items for on-line sales.

Essential Duties

• 1. Accountable for all E-Recycling/Computer Store facility operations in the absence of other management team members.
• 2. Open/close store and prepare facility for business day in the absence of Manager and Assistant Manager.
• 3. Assists with training and supervision of all E-Recycling associates.
• 4. Strictly adheres to all Computer Store schedules, opening and closing times.
• 5. Assists with preparation and submittal of payroll to finance.
• 6. Assists with scheduling staff.
• 7. Must adhere to and enforce all company policies.
• 8. Must keep supervisor informed of all pertinent information concerning the efficient operation of the E-Recycling Department.
• 9. Works with e-Commerce Team to identify online sales opportunities.
• 10. May train and oversee E-Recycling associates performing e-Commerce listings of books, media, Hardlines, or Softlines.
• 11. May assist in managing e-Commerce Associates as needed.

Supervisory Responsibilities

The associate in this position has supervisory responsibility for designated associates in their department.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• 1-3 Years' experience in a related field preferred.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• Associates in this position will be required to successfully pass a criminal background check and sex offender check.
• Ability to operate PC and databases, proficiency with Microsoft Office including Word, Excel and PowerPoint.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.