Lead Appointment Setter — Call Center

Bath Concepts Independent Dealers; Albuquerque (NM); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) profit-sharing retirement plan

Medical, dental, and vision insurance

Paid time off

Mileage reimbursement

Employee discounts

Referral programs

Job summary

A home remodeling company in Albuquerque is seeking a Call Center Lead-Setter to enhance customer service and appointment setting. The ideal candidate should have a high school diploma, sales experience, and be proficient in Microsoft Office. Responsibilities include managing phone calls, scheduling, and supporting various team members. This full-time position offers a pay range of $17.00-$19.00 per hour plus bonuses and benefits like 401(k), health insurance, and paid time off.

Qualifications

• 1+ years of appointment setting and sales experience.
• Proficiency in Microsoft Office 365 and various applications.
• A passion for customer service and teamwork.

Responsibilities

• Participate in goal-setting meetings with management and team.
• Operate a multi-line phone system and transfer calls.
• Confirm appointments and leads through daily call cues.

Skills

Customer service

Interpersonal communication

Time management

Problem-solving

Bilingual in Spanish

Education

High School diploma or equivalency

Tools

Microsoft Office 365

Job description

A home remodeling company in Albuquerque is seeking a Call Center Lead-Setter to enhance customer service and appointment setting. The ideal candidate should have a high school diploma, sales experience, and be proficient in Microsoft Office. Responsibilities include managing phone calls, scheduling, and supporting various team members. This full-time position offers a pay range of $17.00-$19.00 per hour plus bonuses and benefits like 401(k), health insurance, and paid time off.