Lead Appointment Generator - Kennesaw

Coolray Heating, Cooling, Plumbing, Electrical; Kennesaw (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Market Value Compensation

Robust PTO Plan

Health, Vision, and Dental plans

401K Retirement Plan with company match

Continuous Training for Professional Development

Job summary

Coolray Heating, Cooling, Plumbing, Electrical is seeking a Lead Appointment Generator to enhance customer engagement and drive service appointments. Ideal candidates should enjoy conversations and be motivated by commission.

The position offers $20.00 per hour and includes comprehensive benefits like health plans and a 401K retirement plan.

The role involves greeting customers, explaining service benefits, and scheduling appointments. Prior retail experience is desired but not mandatory.

Qualifications

• Prior experience in retail is highly desired but not required.
• Must have reliable transportation.
• No HVAC or Water Treatment experience required.

Responsibilities

• Greet customers and encourage them to learn about our services.
• Schedule appointments for Sales Consultants to visit customers' homes.
• Build rapport with the store's leadership team.

Skills

A+ communication and customer service skills

Outgoing and energetic personality

Ability to engage customers in conversation

Job description

Coolray is currently seeking Lead Appointment Generators to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Appointment Generators act as Brand Ambassadors at our partner businesses by answering customer questions about our products and services and then encouraging them to schedule appointment for estimates of these services. The ideal candidate for this role will enjoy engaging people in conversation and be driven by commission and incentives.

Salary - $20.00 Per hour

What’s In It For Me?

• Market Value Compensation
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment

What Will I Do?

• Greet customers approaching the company display to encourage them to stop and learn about the company’s products and services
• Walk throughout the stores, engaging customer's in conversations about their home service needs
• Explain features and benefits of the various products and services while soliciting information from the customers on their individual needs
• Schedule an appointment for one of our Sales Consultants to visit the customers home to provide an estimates for product and services
• Build rapport and relationships with the store's leadership team
• Attend required monthly meetings and trainings
• Represent the company professionally, honestly, and ethically

Do I have What it Takes?

• Prior experience working is retail is highly desired but not required
• Required to be standing/walking or sitting for 4-8 hours at a time
• Must be outgoing, energetic, and self-motivated
• A+ communication and customer service skills
• Must have reliable transportation
• Must have the ability to use smart-phone utilizing email and text
• No HVAC or Water Treatment experience required

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.