Lead Applications Support Technician

Good Samaritan Society; Sioux Falls, Northern (SD, KY); Hybrid; USD 39,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Sioux Falls, SD is seeking an IT professional to analyze, maintain, and assure the accuracy and integrity of data across information systems. The role focuses on identifying data quality issues, implementing solutions, and supporting reliable reporting for the business.

Gathers, analyzes, designs, develops, tests, and maintains data platforms while collaborating with analysts, project managers, and healthcare leaders to meet department objectives.

Qualifications

• Associate's degree required.
• Bachelor's degree preferred.
• Seven years of relevant experience in a large healthcare facility preferred.
• Clinical licensure in MT/MLS/MLT is preferred in laboratory departments.

Responsibilities

• Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies that collect data to support business needs.
• Utilizes data to support decision making and outcome measurement.
• Provides for testing, training, activation and implementation of the plan; communicates progress and outcomes.
• Acts as a liaison to leaders, departments and providers to optimize application use.

Skills

7 years of relevant experience

Licensure in MT/MLS/MLT (preferred)

Data analysis

Attention to detail

Communication skills

Education

Associate's degree

Bachelor's degree

Tools

None

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Gss National Campus
Location: Sioux Falls, SD
Address: 4800 W 57th St, Sioux Falls, SD 57108, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $27.50 - $44.00

Department Details

This position will be responsible for analyzing, maintaining, and ensuring the accuracy and integrity of data. The successful candidate will have exceptional attention to detail, with the ability to identify, troubleshoot and resolve data related issues. The candidate will have a proactive approach to identify opportunities for process and data improvement, and strong communication skills for both technical and non-technical audiences.

Job Summary

Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies that collect data to support business needs. Utilizes data to support decision making. Provides identification of outcomes. Develops plans for achieving identified outcomes. Assists and documents testing, training, activation and implementation of the plan. Provides for outcome measurement and evaluation. Communicates project progress and outcomes to appropriate health system departments and personnel. High level of customer service while promoting and participating in the team approach necessary. Partners with Business Analyst’s and Project Manager’s to ensure business requirements are met.

Acts as a liaison to assigned leaders and departments as well as providers in order to facilitate optimal use of applications. Holds team members accountable for configuration standards. Delegates project tasks and project life cycle support to team members. Mentors team members. Excellent time management and prioritization skills. Excellent interpersonal, and customer service skills, as well as strong presentation techniques required. Project management, prioritization, strong communication and problem solving skills are needed on a daily basis. Skillful at managing change. Experience with Microsoft Office software. Knowledge

of existing Service Level Agreements and ensure compliance with standards. On-call, after normal business hours and rotating weekends may be required.

Qualifications

Associate's degree required. Bachelor's degree preferred.

Seven years of relevant experience in a large healthcare facility preferred.

Clinical licensure is not required, however within the laboratory departments: Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0269269
Job Function: Information Technology
Featured: No