Applications Support Technician

Good Samaritan Society; Sioux Falls (SD); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Generous time off

Job summary

Sanford Health in Sioux Falls, SD seeks a data analyst to support healthcare information systems, focusing on data integrity and reporting. You will analyze data, investigate discrepancies, and assist in training documentation.

Responsibilities include designing and maintaining IT solutions, generating reports, and collaborating with teams. Requires associate degree and 4+ years in a large healthcare facility; on-call may be required.

Qualifications

• Associate's degree required.
• Bachelor's degree preferred.
• Four years of relevant experience in a large healthcare facility preferred.
• Laboratory roles prefer MT/MLS/MLT where applicable.

Responsibilities

• Performs routine healthcare information system and application support.
• Investigates and resolves data integrity issues and discrepancies.
• Gathers, analyzes, designs, develops, tests, implements, and maintains IT solutions to support business needs.
• Promotes teamwork and effective communication across departments.

Skills

Communication

Problem solving

Time management

Training & presentation

Interpersonal skills

IT knowledge

Education

Associate's degree

Bachelor's degree

Tools

Word processing

Spreadsheets

Databases

Presentation software

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world‑class health care in America’s heartland.

Facility: Gss National Campus
Location: Sioux Falls, SD
Address: 4800 W 57th St, Sioux Falls, SD 57108, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $21.50 - $34.50

Department Details

This position will be responsible for analyzing and maintaining data with a strong focus on data integrity and accuracy. The ideal candidate will have the ability to identify and address discrepancies.

Job Summary

Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escape support issues. May assist in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application work flow improvements. Creates and analyzes reports created using multiple reporting mechanisms.

Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Must be comfortable managing change with excellent problem solving skills. Requires time management and prioritization of tasks on a daily basis.

Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Training presentation techniques and skills helpful. Must have good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required. Knowledge of multimedia tools, creation of training materials, software development, or web‑based applications preferred. When applicable, must possess knowledge in state and federal laws, rules and regulations. On‑call, after normal business hours and rotating weekends may be required.

Qualifications

Associate's degree required. Bachelor's degree preferred.

Four years of relevant experience in a large healthcare facility preferred.

No clinical license required, however within the laboratory departments: Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred.

Benefits

Sanford offers an attractive benefits package for qualifying full‑time and part‑time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening as a condition of employment.

Req Number: R-0269261
Job Function: Information Technology
Featured: No