Lead Application Engineer

Henkel; Rocky Hill (CT); On-site; USD 105,000 - 128,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance policy (flexible &hy

401k matching

Career development

Tuition reimbursement

Job summary

Henkel is seeking a technically skilled professional to support adhesive technologies and customer success. You will deliver product recommendations, demonstrations, and troubleshooting, while advising customers on value-added solutions and applications across focus markets.

You will collaborate with sales and lab teams, manage site visits, and develop launch materials. Strong communication, project management and problem-solving abilities are essential to drive customer outcomes.

Qualifications

• Bachelor’s degree in Chemistry, Material Science, or relevant Engineering/technical discipline; MBA is a plus.
• At least 3 years of work experience, preferably with knowledge and experience on adhesives.
• Strong communication and interpersonal skills.
• Project management skills and ability to train customers.

Responsibilities

• Provide product recommendations, customized applications, demonstrations and troubleshoot for customers.
• Consult customers on solutions that generate value for their use cases.
• Support customers and sales teams in person, virtually, via email and calls.
• Organize and execute technical trainings and customer visits in labs or facilities.
• Create and maintain technical launch packages and sustainability value propositions.

Skills

Chemistry background

Project management

Communication skills

Analytical thinking

Team player

Hands-on

Education

Chemistry/Engineering degree

MBA (plus)

Tools

PowerPoint

Word

Excel

Microsoft Project

Statistical Analysis Software

Job description

About this Position

AtHenkel, you’ll be part of an organization that’s shaping the future throughinnovation, sustainability and collaboration. With our trusted brands likePersil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edgetechnologies, you’ll have countless opportunities to explore new paths andgrow.

Thisposition is with our Adhesive Technologies business unit – where we empower ourpeople to transform industries and provide ourcustomers with a competitiveadvantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career andmake an impact at Henkel.

What you´ll do

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
• Consult customers on solutions generating value for their use cases
• Customer and sales team support via in person, Virtual call, e-mail, Phone calls
• Travel for Customer Application Trial/ ValidationCollaborate with the focus market team to support target accounts and hero applications
• Mediate the special equipment request with equipment services to obtain quotes
• Troubleshoot adhesive/equipment related to technical issues
• Provide technical support level 2 for TIS (Technical Information Services) for specific technologies
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM toolTest Plan (coordination, logistics, Lab ops or AE test)
• Report Writing and ReviewLab Sample management in application engineering labs
• While working in the Lab or in the customer facilities, observe safety protocols, 5s, etc
• Organize and execute technical trainings
• Build new product technical launch packages
• Create Sustainability Value proposition

What makes you a good fit

• Bachelor’s Degree in Chemistry, Material Science, or relevant Engineering/technical discipline; MBA is a plus
• At least 3 years working experience, preferably with knowledge and experience on adhesives
• Project management skills
• Strong communication skills and interpersonal skills necessary
• Strong analytical and problem-solving skills
• Team player - Able to share knowledge, motivate and positively influence team members
• Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred
• Strong laboratory, problem solving, and computer skills such as Excel, Word, and Powerpoint
• Experience in facilitation, training, presentation, and customer interactions
• Clear written and verbal communication.
• Self-motivated, hands-on, ambitious, and entrepreneurial

Some benefits of joining Henkel

• Health Insurance: affordableplans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance:Paid time off including sick, vacation, holiday and volunteer time, flexible& hybrid work policies (depending on role), and vacation buy / sellprogram
• Financial: 401kmatching, employee share plan with voluntary investment and Henkel matchingshares, annual performance bonus, service awards and student loanreimbursement
• Family Support:12-week gender neutral parental leave (up to 20 weeks for parents givingbirth), fertility support, adoption & surrogacy reimbursement, discountedchild and elderly care, and scholarships
• Career Growth: diversenational and international growth opportunities, access to thousands of skillsdevelopment courses, and tuition reimbursement

Thesalary range for this role is $105000.00 and $128000.00. This range represents thegood‑faith minimum and maximum wages the Company reasonably expects to offerfor this role at the time of posting.In addition to base salary, thisposition may be eligible for incentive pay or other forms of compensation, asapplicable. The Company also offers a comprehensive benefits package asdescribed above. Actual compensation will be based on factors such as thecandidate’s skills, experience, education, training, and work location. Thisposting is intended to comply with all applicable state and local paytransparency laws.

Henkeldoes not accept unsolicited resumes from search firms or employment agencies.Unsolicited referrals and resumes are considered Henkel property and therefore,Henkel will not pay a fee for any placement resulting from the receipt of anunsolicited referral.

AtHenkel, we come from a broad range of backgrounds, perspectives, and lifeexperiences. We believe the uniqueness of all our employees is the power in us.Henkel is an equal opportunity employer. We evaluate qualified applicantswithout regard to race, color, religion, sex, age, national origin, disability,veteran status, genetic information, and other legally protected categories.