Lead Appliance Installer

Storr Office Environments; Charlotte (NC); On-site; USD 30,000 - 33,000; Full time

Job summary

Storr Office Environments is seeking a Lead Appliance Installer in Charlotte, NC to manage delivery, installation, and setup of household and commercial appliances. The role requires strong technical knowledge, problem-solving abilities, and excellent customer service.

You will connect appliances to electrical, water, gas, or ventilation systems and verify proper operation. The ideal candidate has experience in appliance installation or related trades, ability to lift heavy appliances, and a

Qualifications

• High school diploma or equivalent.
• Experience in appliance installation, HVAC, electrical work, or related field preferred.
• Knowledge of appliance installation procedures, including electrical and plumbing connections.
• Ability to lift and maneuver heavy appliances safely.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Valid driver s license with a clean driving record.
• Ability to work independently and as part of a team.
• Willingness to travel to customer locations and work flexible hours if needed.

Responsibilities

• Deliver and install household and commercial appliances such as refrigerators, ovens, dishwashers, washing machines, and dryers.
• Ensure appliances are properly connected to power, water, gas, or ventilation systems.
• Test appliances to confirm they function correctly post-installation.
• Troubleshoot and resolve basic technical issues that arise during installation.
• Provide customers with instructions on appliance use, care, and safety precautions.
• Maintain a clean and safe work environment at installation sites.
• Communicate effectively with customers, team members, and dispatch personnel.
• Complete and submit required documentation, such as installation reports and service records.
• Follow safety guidelines and company policies at all times.

Skills

Customer service

Communication skills

Teamwork

Troubleshooting

Problem-solving

Lifting heavy appliances

Driving ability

Independent work

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a skilled and detail-oriented

Job Summary

We are seeking a skilled and detail-oriented Lead Appliance Installer to join our team. The ideal candidate will be responsible for the delivery, installation, and setup of household and commercial appliances. The role requires strong technical knowledge, problem-solving abilities, and excellent customer service skills.

Key Responsibilities

• Deliver and install household and commercial appliances such as refrigerators, ovens, dishwashers, washing machines, and dryers.
• Ensure appliances are properly connected to power, water, gas, or ventilation systems.
• Test appliances to confirm they function correctly post-installation.
• Troubleshoot and resolve basic technical issues that arise during installation.
• Provide customers with instructions on appliance use, care, and safety precautions.
• Maintain a clean and safe work environment at installation sites.
• Communicate effectively with customers, team members, and dispatch personnel.
• Complete and submit required documentation, such as installation reports and service records.
• Follow safety guidelines and company policies at all times.

Qualifications & Requirements

• High school diploma or equivalent.
• Previous experience in appliance installation, HVAC, electrical work, or a related field preferred.
• Knowledge of appliance installation procedures, including electrical and plumbing connections.
• Ability to lift and maneuver heavy appliances safely.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Valid driver's license with a clean driving record.
• Ability to work independently and as part of a team.
• Willingness to travel to customer locations and work flexible hours if needed.

Preferred Qualifications

• Certification or training in appliance installation or a related trade.
• Experience with gas appliances and proper safety procedures.
• Familiarity with local building codes and regulations.

Requirements

• Valid North Carolina Driver's License
• Minimum 2Years related experience preferred
• Excellent communication and interpersonal skills required
• Ability to work effectively in a team environment
• Ability to work after normal business hours as needed to support the team and meet customer expectations.

Conclusion

While this outlines the primary responsibilities of the Lead Appliance Installer, it does not preclude additional duties that may arise as business needs evolve. The Lead Appliance Installer is expected to exercise strong decision-making skills to assess and adjust responsibilities as necessary.

• Satisfactory MVR (driving record)
• D.O.T. physical/certification in states that require a drug screen, criminal background investigation with job performance reference check, and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy

Salary: $22 - $24 per hour