Appliance Install Lead

Appliance Distributors Unlimited; Easton (MD); On-site; USD 38,572 - 44,083; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Job summary

Appliance Distributors Unlimited in Easton, MD is looking for an experienced Appliance Lead Installer to oversee luxury appliance installations for residential and commercial projects along the Eastern Shore. This hands-on leadership role requires mentoring the installation team, coordinating with customers and partners, and delivering work that meets the highest standards of safety and quality.

The ideal candidate has 2–3 years of installation experience, strong mechanical skills, and a proven

Qualifications

• 2–3 years appliance installation experience preferred.
• Valid driver's license with good driving record.
• Ability to obtain DOT certification.
• Ability to pass background and MVR checks.
• Ability to lift up to 100 lbs and move heavy appliances up to 1000 lbs with assistance.
• Experience with luxury/high-end appliances preferred.
• Strong mechanical skills and tool proficiency.
• Excellent customer service and professional communication.

Responsibilities

• Lead and mentor installation team on projects.
• Install and deliver luxury appliances in residential/commercial settings.
• Coordinate with customers, supervisors, and trade partners.
• Ensure safety and compliance with standards.
• Load/unload appliances, transport, and handle heavy loads.

Skills

Leadership

Appliance installation

Team mentorship

Customer service

Communication

Safety compliance

Mechanical skills

Problem solving

Education

High school diploma

Tools

Hand tools

Power tools

Job description

Description

Appliance Install Lead

Easton, MD

Description

Since 1982, Appliance Distributors Unlimited (ADU) has been the Mid-Atlantic's most trusted source for appliances. We offer a wide variety of kitchen and laundry appliances and customizable solutions that appeal to custom home builders, kitchen designers, home remodelers, property managers, and homeowners throughout the region.

Our showrooms display brands and styles, allowing customers to compare products, explore options, and make purchases. They are staffed with experienced inside sales professionals who use a consultative and relationship‑building approach to selling appliances.

We are seeking an experienced full‑time Appliance Lead Installer to join our installation team at our Easton, MD, location and to support our surrounding Eastern Shore areas. This is a hands‑on leadership role responsible for delivering and installing luxury appliances in residential and commercial settings. The lead installer oversees installation projects, leads and mentors installation team members, and ensures all work is completed safely, efficiently, and in accordance with company and manufacturer standards.

As a lead installer, you will be responsible for effectively and independently performing appliance installations, coordinating with team members, supervisors, and clients, and ensuring projects are completed safely, efficiently, and to the highest standards. This role requires strong communication skills, attention to detail, problem‑solving abilities, and a commitment to exceptional customer service.

The ideal candidate takes pride in quality workmanship, pays close attention to detail, ensures every customer interaction reflects high standards, and leads by example. This individual has strong technical skills, can effectively train and mentor team members, and communicates professionally with customers, contractors, vendors, and trade partners.

Requirements

• Valid driver's license required with an acceptable driving record
• Dot (or the ability to obtain one upon hire)
• Ability to pass a background check and motor vehicle record (MVR) check, consistent with applicable laws
• 2-3 years of appliance installation experience preferred
• Ability to safely assist and perform installations of various high‑end kitchen appliances, such as refrigerators, dishwashers, ovens, washing machines, dryers, and more.
• From time to time, handle and transport large appliances safely and securely
• Ability to lift and move heavy appliances up to 100 lbs independently and maneuver larger loads with assistance
• Push, pull, lift, and move loads up to 1,000 pounds with assistance (using straps, dollies, and team support)
• Load/unload appliances from trucks
• Previous experience leading, training, or mentoring installation team members preferred
• Maintain a professional appearance, a clean work environment, and a positive customer experience
• Interact professionally with customers, builders, contractors, designers, vendors, and team members.
• Previous appliance; luxury or high‑end appliance preferred
• Strong mechanical skills and proficiency with hand and power tools
• Perform other related duties as assigned
• High school diploma or equivalent preferred

Work Schedule:

Monday through Friday daytime hours, Saturdays, or extended hours may be expected

• Overtime (OT) may be required based on the project demands and based on business needs

What We're Looking For:

• Strong work ethic, reliability, and professionalism
• Ability to lead by example and maintain accountability
• Customer‑focussed attitude with attention to detail
• Commitment to safety and quality workmanship
• Ability to train, mentor, and support team members
• Dependable attendance and punctuality
• Ability to work independently and as part of the team
• Previous appliance experience required; luxury or high‑end appliance preferred
• Knowledge of appliance installation requirements, manufacturers' specifications, and industry best practices
• Excellent problem‑solving and troubleshooting skills
• Ability to work independently, manage multiple priorities, and lead projects with limited supervision
• Strong verbal, written, and interperonsal communication skills
• Exceptional customer service skills and the ability to build positive relationships

Pay: $28.00-$32.00 (based on experience)

Benefits:

• Medical, dental, and vision insurance (eligible after 60 days of full‑time employment)
• 401(k) retirement plan with a company match up to 4% (eligible after 6 months)
• Paid time off accrued (PTO) (eligible after 90 days, 40‑hour weekly
• Paid holidays after 90 days, including:
• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day & the day after
• Christmas Day & the day after

Requirements

Requirements

• Valid driver's license required with an acceptable driving record
• Dot (or the ability to obtain one upon hire)
• Ability to pass a background check and motor vehicle record (MVR) check, consistent with applicable laws
• 2-3 years of appliance installation experience preferred
• Ability to safely assist and perform installations of various high‑end kitchen appliances, such as refrigerators, dishwashers, ovens, washing machines, dryers, and more.
• From time to time, handle and transport large appliances safely and securely
• Ability to lift and move heavy appliances up to 100 lbs independently and maneuver larger loads with assistance
• Push, pull, lift, and move loads up to 1,000 pounds with assistance (using straps, dollies, and team support)
• Load/unload appliances from trucks
• Previous experience leading, training, or mentoring installation team members preferred
• Maintain a professional appearance, a clean work environment, and a positive customer experience
• Interact professionally with customers, builders, contractors, designers, vendors, and team members.
• Previous appliance; luxury or high‑end appliance preferred
• Strong mechanical skills and proficiency with hand and power tools
• Perform other related duties as assigned
• High school diploma or equivalent preferred