Lead Animal Care Technician

Best Friends Pet Care; Saint Charles (MO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

ESOP

Paid vacation

Pet discounts

Job summary

Best Friends Pet Care in Saint Charles, MO is seeking an energetic front desk associate to manage main lobby operations, greet guests, check-ins/check-outs, tours, and answer general questions. You will handle calls professionally, maintain cleanliness, and assist with scheduling, file maintenance, and data entry while providing excellent pet parent experiences.

Qualifications include evening/weekend/holiday availability, 1 year of customer service, solid computer skills, strong communication,

Qualifications

• Able to work evenings, weekends, and holidays.
• 1 year of customer service experience preferred.
• Computer skills required.
• Timekeeping responsibilities.
• Excellent organizational skills.
• Able to utilize a multi-line phone.
• Strong communication skills.
• Able to lift 40 lbs.
• Able to stand for up to 8 hours a day.
• Able to handle dogs on leashes.
• Display professional manner at all times.

Responsibilities

• Main lobby operations - check-ins, check-outs, guest visits and tours.
• Answering and handling calls in a professional manner.
• Maintaining cleanliness.
• Scheduling.
• File maintenance.
• Data entry.

Skills

Customer service

Communication

Computer skills

Timekeeping

Organizational skills

Multi-line phone

Stand/walk 8 hours

Job description

Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests.

We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

We Offer

• Health, dental, vision, life insurance, STD/LTD, 401K with company matching
• ESOP - Employee Stock Ownership Plan (100% company paid)
• Paid vacation
• Pet supply and service discounts and more!

Responsibilities

• Main lobby operations - check-ins, check-outs, guest visits and tours, answering general questions
• Answering and handling calls in a professional manner
• Maintaining cleanliness
• Maintaining cleanliness
• Scheduling
• File maintenance
• Data entry

Requirements

Qualifications & Requirements

• Able to work evenings, weekends, and holidays
• 1-year customer service experience preferred
• Computer skills
• Timekeeping
• Excellent organizational skills
• Able to utilize multi-line phone
• Strong communication skills
• Able to lift 40 lbs.
• Able to stand for up to 8 hours a day
• Able to handle dogs on leashes
• Display professional manner at all times