Lead Analyst, Operational Excellence

Socket.dev; Waltham (MA); Hybrid; USD 89,000 - 118,000; Full time

Benefits offered by this job

401(k) match

Medical, dental and vision insurance

Life and disability insurance

Paid time off including vacation, sick

Job summary

Xometry, a leading digital manufacturing marketplace, is seeking a Senior Analyst, Operations Excellence to drive analytics that optimize quoting, pricing, and large deal workflows. You will partner with Sales and Partner teams to define KPI frameworks, analyze performance data, and translate insights into actionable strategies that improve quote accuracy, cycle times, and margins.

The role emphasizes building dashboards, conducting deep-dive analyses, and delivering structured recommendations.

Qualifications

• 4–7+ years of experience in analytics, operations, strategy, finance, consulting, or related field.
• Strong analytical and problem-solving abilities with experience using data to drive decisions.
• Experience building KPI frameworks and performance reporting.
• Advanced proficiency in Excel and experience with data visualization tools.
• Experience working with large and complex data sets.
• Strong communication skills and ability to present insights clearly.

Responsibilities

• Analyze sales, quoting, and operations performance data to identify trends and root causes of deviations.
• Develop and maintain KPI frameworks across quoting and large deal workflows.
• Build dashboards and reporting to provide transparency across teams.

Skills

Data analysis

KPI frameworks

Excel proficiency

Data visualization

Communication skills

Education

Bachelor’s degree in Engineering or related field

Tools

Power BI

Excel

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Opportunity

The Senior Analyst, Operations Excellence supports the Operations Enablement team in defining strategy and driving execution across quoting, pricing, and large deal workflows. This role sits between Sales and Partner teams and brings a deep analytical understanding of both customer requirements and partner capabilities to improve how we price, quote, and deliver for the most complex portions of our business. The Senior Analyst will define KPIs, analyze sales and operations performance data, identify performance deviations, and develop structured recommendations that improve customer acquisition, quote accuracy, cycle time, and margin.

How You’ll Contribute:

Drive Performance Analytics

• Analyze sales, quoting, and operations performance data to identify trends and root causes of deviations
• Develop and maintain KPI frameworks across quoting and large deal workflows
• Build dashboards and reporting to provide transparency across teams

Support Strategy & Process Improvement

• Support definition of improvement roadmaps for quoting and large deal teams
• Contribute to development of quoting models, algorithms, and performance tools
• Conduct deep-dive analyses to improve quote accuracy, pricing discipline, and conversion rates

Enable Execution

• Translate analytical insights into structured recommendations
• Partner with cross-functional stakeholders to align on action plans
• Track impact of implemented changes and refine based on results

What You Bring To Xometry:

Core Qualifications

• 4–7+ years of experience in analytics, operations, strategy, finance, consulting, or related field
• Strong analytical and problem-solving abilities with experience using data to drive decisions
• Experience building KPI frameworks and performance reporting
• Advanced proficiency in Excel and experience with data visualization tools
• Experience working with large and complex data sets
• Strong communication skills and ability to present insights clearly
• Bachelor’s degree in Engineering, Business, Finance, Economics, Mathematics, Operations, or related field required

The estimated base salary range for new hires into this role is $89,000 to $118,000 annually depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.