LEAD ANALYST DIGITAL CUSTOMER SOLUTIONS

Johnson & Johnson MedTech; Town of Florida (NY); On-site; USD 94,000 - 152,000; Full time

Job summary

Johnson & Johnson is seeking a Lead Analyst, US Digital Customer Solutions Deployments to support field deployments in Raynham, MA, Raritan, NJ, Palm Beach Gardens, FL or West Chester, PA. You will drive inventory management and other supply chain digital solutions.

The role requires collaboration with Sales, Marketing, Business Operations, and Supply Chain, with a focus on improving customer experience and deploying scalable programs across franchises.

Qualifications

• Bachelor’s degree (Supply Chain or Engineering) required.
• Minimum 6+ years of supply chain/distribution logistics experience.
• Ability to lead projects and cross-functional teams within a highly matrixed organization.
• Demonstrated problem-solving and advanced analytical skills required.
• MS PowerPoint and MS Excel proficiency required.

Responsibilities

• Lead and support projects to develop and test Orthopedic inventory management and other supply chain digital solutions, including developing actionable recommendations and implementation strategies.
• Lead and support the implementation of customer deployments and pilots of field-based inventory management and other supply chain digital solutions.
• Lead discussions with internal teams and customers to determine opportunities to improve inventory optimization and digital solution expansion across all franchises.
• Support digital solution marketing and adoption across various customer segments (ASCs, Trauma Centers, IDNs, Hospitals, etc.).
• Shape scorecards/dashboards to track progress against specific customer initiatives and educate MedTech teams on the processes and systems needed to address customer goals and challenges.
• Seek & lead continuous improvement and standardization of customer engagements/deployments and tracking within the team for supported solutions.
• Demonstrate a high degree of autonomy to assess the supply chain, recommend and implement solutions, and plan and provide significant recommendations for consideration into Supply Chain Customer Solutions Team.
• Mine and analyze data across multiple data sources: Order to Cash (multiple), Transportation, Finance, Distribution, E-Commerce, Cost to Serve; as well as customer provided data sets.
• Conduct quantitative and qualitative analysis to identify trends and opportunities.

Skills

Project leadership

Cross-functional teamwork

Analytical skills

Problem solving

Communication

Education

Bachelor’s degree in Supply Chain or Engineering

Tools

MS Excel

MS PowerPoint

SAP

Tableau

MS Project

MS Visio

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Project/Program Management Group

Job Sub Function

Project/Program Management

Job Category

Professional

All Job Posting Locations

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description

DePuy Synthes is recruiting for a, Lead Analyst, US Digital Customer Solutions Deployments located in Raynham, MA, Raritan, NJ, Palm Beach Garden, FL or West Chester, PA

About Orthopedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopedics? Ready to join a team that’s reimagining how we heal? Our Orthopedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

As the Lead Analyst, you develop, analyze, enhance, implement, maintain, and support field-based solutions for DePuy Synthes You have a focus on both the business, deployment improvements, and the technical aspects of solution management. You will work in collaboration with Sales, Marketing, Business Operations, and Supply Chain to understand business needs and to identify Supply Chain opportunities that improve the customer experience.

Responsibilities

• Lead and support projects to develop and test Orthopedic inventory management and other supply chain digital solutions, including developing actionable recommendations and implementation strategies
• Lead and support the implementation of customer deployments and pilots of field-based inventory management and other supply chain digital solutions
• Lead discussions with internal teams and customers to determine opportunities to improve inventory optimization and digital solution expansion across all franchises.
• Support digital solution marketing and adoption across various customer segments (ASCs, Trauma Centers, IDNs, Hospitals, etc.)
• Shape scorecards/dashboards to track progress against specific customer initiatives and educate MedTech teams on the processes and systems needed to address customer goals and challenges.
• Seek & lead continuous improvement and standardization of customer engagements/deployments and tracking within the team for supported solutions.
• Demonstrate a high degree of autonomy to assess the supply chain, recommend and implement solutions, and plan and provide significant recommendations for consideration into Supply Chain Customer Solutions Team.
• Mine and analyze data across multiple data sources: Order to Cash (multiple), Transportation, Finance, Distribution, E-Commerce, Cost to Serve; as well as customer provided data sets.
• Conduct quantitative and qualitative analysis to identify trends and opportunities.

Qualifications

Experience and Skills

Required

• Minimum of Bachelor’s degree required; focused degree in Supply Chain or Engineering preferred
• Minimum of 6+ years of relevant Supply Chain/ Distribution Logistics experience is required
• Ability to lead projects and cross-functional teams within a highly matrixed organization, sometimes requiring managing and leading without authority is required.
• Demonstrated problem-solving and advanced analytical skills is required.
• MS PowerPoint and MS Excel proficiency, is required

Preferred

• Supply Chain experience within a Healthcare environment and/or a distributor of medical and surgical supplies preferred
• Customer service experience and/or experience interacting directly with customers is preferred
• Project Management experience preferred
• Advanced MS Excel proficiency, including the use of Lookup Functions, Pivot Tables, Macros, and the import/export of data, is preferred
• Experience/Proficiency with MS Project and/or MS Visio flowcharting preferred
• Working knowledge of SAP and/or Tableau preferred
• LEAN/Process Excellence experience, training, or certification is preferred
• APICS, FPX/PMP, or CPM certifications are a preferred

Other

• Located in Raritan, NJ with considerations made for other US locations or remote
• Requires up to 40% domestics travel
• Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills

Agility Jumps, Analytics Insights, Business Alignment, Coaching, Communication, Cost-Benefit Analysis (CBA), Cross-Functional Collaboration, Monitoring, Evaluation, and Learning (MEL), Persistence and Tenacity, Problem Solving, Process Oriented, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Statement of Work (SOW)

The anticipated base pay range for this position is

$94,000.00 - $151,800.00

Additional Description For Pay Transparency

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Benefits

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits