Lead Analyst, Business Intelligence

Ensemble Health Partners; Blue Ash (OH); Remote; USD 112,000 - 168,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Professional certification support

Remote-friendly environment

Job summary

Ensemble Health Partners in the United States seeks a Lead Analyst, Strategic Analytics to own analytic strategy for revenue cycle domains. You will collaborate with operations leaders to identify KPIs, analyze drivers, and surface actionable insights that guide decisions across clinical, financial, and operational metrics.

This role manages a curated portfolio of dashboards and data sources, partners with the Data team to secure needed data, and mentors other analysts while translating complex

Qualifications

• Bachelor's degree in IT/Analytics/Info Mgmt or related field.
• 7+ years in business intelligence or analytics partnering with leaders.
• Strong communication, storytelling and KPI definition skills.
• Advanced SQL and Power BI with data visualization experience.
• Experience with Databricks and ETL tools; healthcare domain preferred.

Responsibilities

• Partner with operations leaders as the dedicated Strategic Analytics partner.
• Define, document, and maintain KPIs with targets and benchmarks.
• Analyze drivers of KPI performance and identify improvement opportunities.
• Curate inventory of analytics assets: dashboards, reports, data sources.
• Design interactive visualizations and self-service tools in Databricks/Power BI.
• Mentor and coach other analysts; share standards and practices.

Skills

Communication

Storytelling

Critical thinking

KPI definition

SQL

Power BI

Databricks

ETL tools

Data visualization

Healthcare domain

Education

Bachelor's degree (IT/Analytics/Info Mgmt/Finance)

Tools

Power BI

Databricks

Epic

SQL databases

Job description

Thank you for considering a career at Ensemble!Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!O.N.E Purpose:Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.The Opportunity:The Lead Analyst, Strategic Analytics is the dedicated analytics partner for a defined set of functional areas of the revenue cycle business. Working side by side with the operations leaders, this role owns the analytic strategy for the portfolio: determining which metrics matter, what is driving them, and why we are over/under performing. The Lead Analyst is a critical thinking partner, with a customer focus and a stakeholder mentality, that is hands on in analysis, development, and aligning functional area resources. They are expected to look beyond the request, challenge assumptions, and find and create value through analysis by influencing operations to apply insights.This position, with the assistance of functional area resources, is responsible for establishing and maintaining a curated inventory of Strategic Analytics assets for their functional area, ensuring each dashboard, report, and data source has a clear purpose, an identified audience, and a defined owner.They will work with leaders to identify the key performance indicators (KPIs) that define success, then dig into the operational, financial, and clinical drivers behind them to surface insights that lead to action. The Lead Analyst translates complex data into clear, compelling narratives that equip leaders at every level, from executive reporting to deep-dive analysis, to understand performance and drive change at the responsible party.Essential Job FunctionsPartnership and Strategic ConsultationServe as the dedicated Strategic Analytics partner to the assigned functional areas, building a deep understanding of its operations, goals, challenges, reporting resources, and dataMeet regularly with the functional area's operations leader and their team to understand priorities, pressure-test assumptions, and align analytic work to business outcomesAct as a thought partner who proactively brings ideas, questions, and opportunities to leaders rather than waiting for requestsKPI Definition and Driver AnalysisWork with functional leaders to define, document, and maintain the key KPIs for the area, including clear business definitions, targets, and benchmarksAnalyze the underlying drivers of KPI performance (root cause, trends, variances, and contributing factors) and clearly communicate what is moving the metrics and whyIdentify and quantify opportunities for improvement, translating analysis into specific, actionable recommendations that support measurable operational and financial impactPortfolio Ownership and CurationCurate inventory of Strategic Analytics assets for the functional area, including dashboards, reports, and data sourcesRegularly evaluate the portfolio for relevance, usage, accuracy, and redundancy, and retire, consolidate, or enhance assets to keep it focused on what drives decisionsEnsure assets follow established design, naming, documentation, and delivery standardsPartner with the Data team to identify, acquire, and validate the data needed for reporting and analytics, and translate functional area priorities into a clear, sequenced reporting and analytics roadmapData Visualization and Self-Service DevelopmentHelp design and develop highly interactive, insightful visualizations and self-service tools in Databricks or Power BI that tell the right story for each audienceRecommend the most effective way to present information, balancing executive-level summary views with deep-dive analytic capabilityCreate content that moves leaders from information to insight to actionTake an active role in the development, documentation, and ongoing maintenance of enterprise data assets, including KPI definitions and metric standardsMentorship and Team LeadershipTrain, coach, and mentor other Strategic Analytics team members in analytic thinking, visualization best practices, and stakeholder engagementContribute to team standards, shared practices, and knowledge sharing across functional areasEmployment QualificationsRequired Minimum Education: Bachelor's degreeSpecialty/Major: Information Technology, Information Management, Analytics, Business, Finance, or related fieldMinimum Years and Type of Experience: 7 years of experience in business intelligence, analytics, or a related field, including experience partnering directly with business or operational leadersKnowledge, Skills, and Abilities Required:Strong communication and storytelling skills, with the ability to present insights and recommendations to executives and frontline leaders alikeDemonstrated critical thinking and problem-solving skills, with a track record of finding and creating value through analysisAbility to define and explain KPIs and analyze the operational drivers behind themExpert proficiency in a data visualization tool such as Power BI; industry certification preferredAdvanced SQL skills and experience with various database platforms, such as DatabricksExperience with ETL tools and data modelingStrong consultative and relationship-building skills, with confidence to challenge assumptions constructivelyExperience mentoring or training other analystsDeep understanding of the healthcare system, preferably revenue cycle management, and experience working with clinicians, operations, and business leadersProficiency with MS OfficePreferred:Experience working in a dedicated or embedded analytics partnership modelExperience building and managing a curated analytics asset portfolioRevenue Cycle Experience Preferred:Experience supporting healthcare revenue cycle operations, analytics, or performance improvementWorking knowledge of revenue cycle workflows, KPIs, and operational drivers across one or more areas of the revenue cycleAbility to connect operational processes and performance drivers to financial outcomes and actionable analyticsEpic Experience Preferred:Experience using Epic and working with Epic-based revenue cycle data, reporting, and workflowsFamiliarity with Epic revenue cycle applications and data structures preferredAdditional InformationThis position pays between $111,800 - 167,700 based on experience and geographic location.Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.This is a remote position; however, candidates must be willing and able to travel (up to 10%) to and work onsite at client, temporary, or corporate office locations as business needs require.#LI-RL1#LI-REMOTEJoin an award-winning companyFive-time winner of “Best in KLAS” 2020-2022, 2024-2025Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-202422 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023Energage Top Workplaces USA 2022-2024Fortune Media Best Workplaces in Healthcare 2024Monster Top Workplace for Remote Work 2024Great Place to Work certified 2023-2024InnovationWork-Life FlexibilityLeadershipPurpose + ValuesBottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail] posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.Employment Disclaimers – Ensemble