Lead AI Product Strategy & Innovation

American Family Insurance Agency Staff; Madison (WI); Hybrid; USD 113,000 - 194,000; Full time

Benefits offered by this job

401(k) match

Pension plan

Annual incentive

9 paid holidays

Paid time off

Student loan repayment

Paid family leave

Job summary

American Family Insurance in Madison, WI, is seeking a Senior AI Product Manager to shape AI strategy and execute across multiple business units. You will partner with business, data science, and technology teams to define a differentiated product vision and lead near- and long-term AI initiatives in a hybrid work model.

This role emphasizes outcomes, leadership, and translating stakeholder needs into product roadmaps while fostering design thinking and high-quality software practices.

Qualifications

• Demonstrated experience communicating, strategizing and driving AI innovation with executive level partners.
• Proven track record of developing and launching AI products, with demonstrated business impact.
• Strong technical understanding of AI technologies, including generative and agentic AI.
• Demonstrated experience providing customer‑driven solutions, support or service.
• Specialized depth and/or breadth of expertise in digital/technology product offerings.
• Extensive knowledge and understanding of software development processes with an appreciation for maintaining a high‑quality bar with low operational overhead.
• Demonstrated experience in data‑driven products, data science facilitation, and iterative development lifecycles to solve business problems.
• Demonstrated ability to gather information and data in build, buy and partner options for solving customer problems.
• Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.

Responsibilities

• Define and execute AI strategy across multiple business units, aligning with company goals and objectives.
• Collaborate with cross‑functional teams to identify AI opportunities, and develop business cases to support investment decisions.
• Lead the development of AI product roadmaps, ensuring alignment with business objectives.
• Define AI strategy and then develop a creative, high‑quality, and clear product roadmap.
• Be the "translator" for internal stakeholders, including business lines and cross‑functional teams.
• Understand how and when to use design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
• Prioritize initiatives and get commitments from internal stakeholders using excellent communication and negotiation skills.
• Mentor and help develop members of the team.

Skills

AI strategy leadership

AI product launches

Generative AI

Customer-driven solutions

Digital tech products

Software development process

Data-driven products

Data science facilitation

Build/Partner options

Customer interview insights

Job description

American Family Insurance in Madison, WI, is seeking a Senior AI Product Manager to shape AI strategy and execute across multiple business units. You will partner with business, data science, and technology teams to define a differentiated product vision and lead near- and long-term AI initiatives in a hybrid work model.

This role emphasizes outcomes, leadership, and translating stakeholder needs into product roadmaps while fostering design thinking and high-quality software practices.