Lead AI Product Manager

Voya Financial, Inc.; Atlanta (GA); Hybrid; USD 175,000 - 218,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life insurance

401(k) matching

Retirement plan

Tuition reimbursement

Paid time off & holidays

Volunteer time

Job summary

The Lead AI Product Manager at Voya Financial, Inc. will define and execute AI product strategy for digital and wealth management solutions, owning vision, roadmap, and GTM plans for AI-powered experiences serving retirement plan participants, advisors, and sponsors.

You will work with engineering, compliance, and risk teams to ensure regulated, high-impact AI features are delivered with measurable outcomes and stakeholder excitement.

Qualifications

• 8+ years of product management experience, including at least 4 years in AI or machine learning product roles within technology, fintech, or financial services.
• Proven experience delivering AI-powered products from discovery through launch and measurable adoption.
• Strong knowledge of LLM-based products, retrieval-augmented generation, agentic workflows, model evaluation frameworks, experimentation methods, and data-informed product development.

Responsibilities

• Define and lead the AI product strategy and 12–18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences.
• Identify, assess, and prioritize AI opportunities using customer research, behavioral data, workflow analysis, and competitive insights.
• Establish clear success metrics and own business outcomes such as engagement, adoption, operational efficiency, and retirement readiness improvements.
• Lead discovery with advisors, plan sponsors, administrators, and participants to translate business needs into clear product requirements and technical specifications.
• Partner closely with engineering teams to evaluate prototypes, guide product trade-offs, and support rapid iteration through launch.
• Ensure solutions meet compliance, legal, risk, and fiduciary standards within a regulated financial services environment.
• Drive go-to-market planning, rollout sequencing, stakeholder communication, and adoption measurement for AI-enabled products.
• Build alignment across senior stakeholders in business, technology, compliance, and investment teams while influencing without direct authority.

Skills

LLM-based AI products

Agentic AI workflows

AI evaluation frameworks

Regulated product development

Stakeholder management

Education

Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or related quantitative field

Advanced degree preferred

Job description

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage –

Profile Summary

The Lead AI Product Manager is a senior individual contributor responsible for defining and executing AI product strategy for digital and wealth management solutions. This role owns product vision, roadmap, and go-to-market execution for AI-powered experiences that support retirement plan participants, financial advisors, and plan sponsor clients. The position requires strong technical fluency in large language models, agentic systems, AI evaluation, and regulated product development, along with the business judgment to prioritize high-impact opportunities and deliver measurable outcomes.

Profile Description

Define and lead the AI product strategy and 12–18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences. Identify, assess, and prioritize AI opportunities using customer research, behavioral data, workflow analysis, and competitive insights. Establish clear success metrics and own business outcomes such as engagement, adoption, operational efficiency, and retirement readiness improvements. Lead discovery with advisors, plan sponsors, administrators, and participants to translate business needs into clear product requirements and technical specifications. Partner closely with engineering teams to evaluate prototypes, guide product trade-offs, and support rapid iteration through launch. Ensure solutions meet compliance, legal, risk, and fiduciary standards within a regulated financial services environment. Drive go-to-market planning, rollout sequencing, stakeholder communication, and adoption measurement for AI-enabled products. Build alignment across senior stakeholders in business, technology, compliance, and investment teams while influencing without direct authority.

Knowledge & Experience

Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative field required; advanced degree preferred. 8+ years of product management experience, including at least 4 years in AI or machine learning product roles within technology, fintech, or financial services. Proven experience delivering AI-powered products from discovery through launch and measurable adoption. Strong knowledge of LLM-based products, retrieval-augmented generation, agentic workflows, model evaluation frameworks, experimentation methods, and data-informed product development. Ability to write high-quality product requirements and technical specifications for engineering teams. Experience working in regulated environments and partnering with compliance, legal, and risk stakeholders. Strong understanding of retirement, wealth, or financial services products, including fiduciary considerations and participant or advisor workflows. Excellent communication, prioritization, and stakeholder management skills, with the ability to influence senior leaders and cross-functional teams.

Compensation Pay Disclosure

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$174,670 - $218,340 USD

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well‑reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

Voya Financial, Inc., is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for individual, workplace and institutional clients, supporting more than 18 million customer relationships.

Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity. Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit https://www.voya.com/ Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision‑making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other. With a lens on balance, health & welfare, our work environment offers flexibility. The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work‑life balance and still allowing the benefit of in‑person collaboration. Some functions will continue to be 100% on‑site and others may be fully remote, depending on business needs. We care We do the right thing We have customer passion We have a winning spirit We are the We Certified by the Great Place to Work® Institute as a Great Place to Work® for the 10th consecutive year, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya’s culture is proudly recognized by multiple organizations. See a full listing of our awards and recognition.