Lead AI Engineer — Healthcare LLMs (Remote)

Humana; Charlotte (NC); On-site; USD 155,000 - 213,000; Full time

Job summary

Humana seeks a Lead Software Engineer to own the end-to-end AI architecture for Centerwell's systems, including LLM-powered features and RAG pipelines. You will drive model development, tune foundations, and collaborate with product, clinical, and data teams to deliver impactful AI capabilities.

This role emphasizes HIPAA compliance, Responsible AI practices, and scalable multi-agent environments, with travel minimal and strong emphasis on secure data handling and cross-functional leadership.

Qualifications

• BS/MS in CS, Engineering, or related field (or equivalent experience).
• 8+ years software engineering, with 4+ years AI/ML production experience.
• Hands-on with large language models and orchestration frameworks (LangChain, LlamaIndex).
• Strong Python, Typescript, and ML tooling (Hugging Face, PyTorch).
• Experience designing/ deploying RAG pipelines and vector search in production.
• Experience with model fine-tuning approaches (LoRA, RLHF, instruction tuning).
• Experience designing/evaluating multi-agent AI systems and orchestration.
• HIPAA knowledge and secure PHI handling.
• Excellent written and verbal communication.
• Hands-on with AI-assisted development tools (Claude Code, Pi Agent, Cursor, Codex).

Responsibilities

• Technical Architecture and Ownership: Design and own the end-to-end architecture of Centerwell's AI systems, including LLM-powered clinical tools, RAG pipelines, harnesses, agent-based workflows, and intelligent automation. Make and communicate foundational technical decisions in close collaboration with the broader engineering team.
• Model Development and Fine-Tuning: Evaluate, select, and where appropriate guide the fine-tuning of foundation models. Establish model evaluation frameworks that prioritize safety, accuracy, and clinical relevance.
• Clinical and Product Partnership: Collaborate closely with product managers, designers, clinicians, and data stakeholders to understand care delivery workflows and translate them into well-scoped, high-impact AI features.
• HIPAA Compliance and Responsible AI: Ensure all AI systems are designed, deployed, and monitored in compliance with HIPAA and Humana's Responsible AI standards, including participation in AIRB and Responsible AI Council review processes where applicable.

Skills

LLM systems

Python

Typescript

RAG pipelines

Vector search

Multi-agent AI

PHI handling

Communication

Education

BS/MS in CS or Engineering

Tools

LangChain

LlamaIndex

Hugging Face

PyTorch

AWS/Azure/GCP

Job description

Humana seeks a Lead Software Engineer to own the end-to-end AI architecture for Centerwell's systems, including LLM-powered features and RAG pipelines. You will drive model development, tune foundations, and collaborate with product, clinical, and data teams to deliver impactful AI capabilities.

This role emphasizes HIPAA compliance, Responsible AI practices, and scalable multi-agent environments, with travel minimal and strong emphasis on secure data handling and cross-functional leadership.