Lead, AI Deployment Program

Planhat; Los Angeles (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Planhat is seeking an ADP Lead to develop and scale their AI Deployment Program globally, with locations in Los Angeles, New York, or European hubs. This role demands a blend of strategic depth and execution capability while leading a team in making AI-driven commercial processes a reality.

Responsibilities include managing a high-performing team, driving customer outcomes, and owning the P&L of the ADP business unit. Ideal candidates will have a strong technical background in AI and experience in enterprise environments.

Qualifications

• Proven experience in scaling Solutions and Professional Services teams.
• Deep understanding of real AI deployment and its complexities.
• Experience leading client engagements from top management consulting firms.

Responsibilities

• Own and scale Planhat’s AI Deployment Program.
• Build and lead a team of AI Deployment Strategists and experts.
• Partner with GTM teams to accelerate deals.

Skills

Technical and AI native

Experience in enterprise solutions

Designing and standardizing complex workflows

Commercially sharp

Recruiting top-tier talent

Managing P&L

Job description

Build the AI Deployment Engine for Modern Enterprises

Planhat is evolving.

We are building the place where commercial teams run and automate their most important commercial processes — powered by AI. Our AI Deployment Program (ADP) is how we make that real.

ADP is our forward‑deployed, high‑impact team that partners with customers to design, automate, and operationalize complex commercial workflows using Planhat’s AI Platform.

This is not traditional Professional Services or a support function. ADP is a strategic growth engine.

We are now hiring an ADP Lead to build, scale, and lead this function globally—based in either our US hubs in Los Angeles, New York, or one of our European hubs in Stockholm or London.

The Role

As ADP Lead, you will:

• Own and scale Planhat’s AI Deployment Program as a revenue‑generating business unit
• Build and lead a high‑caliber team of AI Deployment Strategists and technical experts
• Partner with our GTM teams to accelerate enterprise deals
• Define and specify enhancements to the core Planhat product offering based on real‑world deployments
• Design repeatable frameworks for deploying AI‑driven commercial processes
• Drive customer outcomes that expand ARR and increase retention
• Own the P&L of ADP.

You will operate at the intersection of:

• Enterprise sales
• Process design
• Product management
• AI implementation
• Organizational transformation

This role requires both strategic depth and operator‑level execution.

What You’ll Build

Over the next 24 months, Planhat ADP will:

• Become a core differentiator in the enterprise
• Increase ACV and expansion velocity
• Shorten time‑to‑value and improve GRR and NRR for customers
• Develop structured deployment methodologies for AI‑native workflowsCreate packaged offerings with clear ROI
• Be a multi‑million dollar business unit.

Together with our team, you will define the model, packaging, team structure, delivery standards and GTM motion.

This is a build role.

What We’re Looking For

We’re looking for someone who:

• Is technical, and AI native.
• Has scaled a Solutions, Forward‑Deployed and Professional Services team in the enterprise
• Understands AI deployment beyond hype — real implementation, real constraints
• Can design and standardize complex workflows
• Is commercially sharp — understands revenue, margin, and leverage
• Is comfortable owning P&L
• Can recruit and inspire top‑tier talent
• Thrives in ambiguity and builds structure where none exists
• Has experience working for top tier management consulting firms leading client engagements hands‑on

Bonus if you

• Have worked with workflow automation platforms
• Have built AI‑native or automation‑driven products or services
• Have experience moving from “time & materials” to outcome‑based models

Why This Role Matters

We believe the future enterprise is increasingly automated.

Companies will run on a spectrum — from human‑to‑AI‑driven workflows to fully autonomous processes. Planhat is building the platform where both coexist.

ADP is how we bridge the gap between technology and transformation.

This role is critical to that future.