Lead Administrative Assistant

MFS; United States; Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Retirement match

Education assistance

Tuition reimbursement

Time off and leaves

Medical and dental plans

Health Savings Account

Commuter benefits

Wellness programs

Job summary

MFS in the United States is seeking an experienced Administrative Assistant to support the Global Information Technology group. You will partner with leaders, manage complex calendars, coordinate travel, and help ensure smooth operations with minimal supervision.

The ideal candidate will have a Bachelor's degree, at least three years in a similar role, and strong skills in Outlook, Word, Excel, PowerPoint, and video conferencing. This role offers competitive pay and comprehensive benefits.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• Minimum three years of progressively responsible administrative assistant experience; experience supporting senior leaders in a complex corporate technology, operations, or project teams preferred.
• Excellent interpersonal, communication, organizational, and analytical skills.
• Advanced computer skills including Microsoft Outlook, Word, Excel, PowerPoint, and video conferencing technology; strong aptitude for learning new productivity and AI-enabled tools.
• Ability to work independently, manage competing priorities, and use discretion and sound judgment.
• Flexible, proactive, detail-oriented, and team focused.
• Experience with complex calendar management, meeting coordination, travel and expense management, and video conferencing technology.

Responsibilities

• Partners with assigned GIT leaders and team members to perform a variety of specialized administrative duties, which may be complex in nature.
• Provides extensive calendar support and meeting coordination, including managing complex and dynamic schedules, resolving conflicts, prioritizing competing demands, coordinating logistics, preparing materials, and tracking follow-up items.
• Develops a strong understanding of department needs, priorities, and team processes; proactively anticipates needs and uses sound judgment to help keep priorities and commitments moving forward.
• Builds strong working relationships with the GIT team, administrative colleagues, and other stakeholders across the firm to facilitate coordination and effective execution.
• Understands and masters relevant department systems, tools, and processes to support smooth and efficient operations.
• Gathers and organizes information for reports, presentations, meetings, and project-related materials; helps track key deadlines, commitments, and action items.
• Co-ordinates travel, conferences, meetings, team events, and related logistics; processes expense requests in a timely and accurate manner.
• Collaborates with administrative colleagues and GIT team members to support administrative procedures and specialized duties. Handles sensitive and confidential information with a high degree of discretion, professionalism, and judgment.
• Ensures internal and external communications, documents, and materials are accurate, organized, and error free.
• Adapts effectively to changing priorities and consistently looks for ways to improve processes and procedures to support efficiency across the GIT group.
• Performs additional responsibilities as requested.

Skills

Interpersonal skills

Communication skills

Organizational skills

Analytical skills

Independence

Time management

Calendar management

Education

Bachelor's degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Video conferencing tools

Job description

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

Using discretion and judgment, provides consistent, high-level administrative support to assigned members of the GIT (Global Information Technology) group in a value-added manner. Serves as a proactive administrative partner who understands leadership priorities, anticipates needs, and helps ensure smooth, efficient team operations with minimal supervision.

WHAT YOU WILL DO

• Partners with assigned GIT leaders and team members to perform a variety of specialized administrative duties, which may be complex in nature.
• Provides extensive calendar support and meeting coordination, including managing complex and dynamic schedules, resolving conflicts, prioritizing competing demands, coordinating logistics, preparing materials, and tracking follow-up items.
• Develops a strong understanding of department needs, priorities, and team processes; proactively anticipates needs and uses sound judgment to help keep priorities and commitments moving forward.
• Builds strong working relationships with the GIT team, administrative colleagues, and other stakeholders across the firm to facilitate coordination and effective execution.
• Understands and masters relevant department systems, tools, and processes to support smooth and efficient operations.
• Gathers and organizes information for reports, presentations, meetings, and project-related materials; helps track key deadlines, commitments, and action items.
• Co-ordinates travel, conferences, meetings, team events, and related logistics; processes expense requests in a timely and accurate manner.
• Collaborates with administrative colleagues and GIT team members to support administrative procedures and specialized duties. Handles sensitive and confidential information with a high degree of discretion, professionalism, and judgment.
• Ensures internal and external communications, documents, and materials are accurate, organized, and error free.
• Adapts effectively to changing priorities and consistently looks for ways to improve processes and procedures to support efficiency across the GIT group.
• Performs additional responsibilities as requested.

WHAT WE ARE LOOKING FOR

• Bachelor's degree or equivalent combination of education and work experience.
• Minimum three years of progressively responsible administrative assistant experience; experience supporting senior leaders in a complex corporate technology, operations, or project teams preferred.
• Excellent interpersonal, communication, organizational, and analytical skills.
• Advanced computer skills including Microsoft Outlook, Word, Excel, PowerPoint, and video conferencing technology, and department-specific systems; strong aptitude for learning new productivity and AI-enabled tools.
• Ability to work independently, manage competing priorities, and use discretion and sound judgment.
• Flexible, proactive, detail-oriented, and team focused.
• Experience with complex calendar management, meeting coordination, travel and expense management, and video conferencing technology.

Base Salary Range: $80,000 - $95,000

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
• Education Assistance: Tuition reimbursement up to $8,000 annually
• Education Assistance: Access to discounted tutors and college coaches
• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them.

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace.

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [e-mail] for assistance.

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.