Lead Admin

Topgolf; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health, dental, vision insurance

401(k) team member match

Mental well-being platform

Job summary

Topgolf in Charlotte, NC seeks an experienced Administrative Supervisor to oversee daily office operations, manage documents and correspondence, and serve as the liaison with internal and external stakeholders.

You will coach admin staff, ensure confidentiality, deliver excellent customer service, handle guest inquiries promptly, and support office efficiency while adhering to Topgolf's policies.

Qualifications

• Prior experience in an administrative role with supervisory responsibilities.
• Strong organizational and time-management skills.
• Proficiency in office software and tools, including Microsoft Office.
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to multitask effectively.
• Ability to work independently and prioritize tasks.
• Knowledge of office procedures and administrative best practices.

Responsibilities

• Supervise and coordinate administrative tasks, including document management and correspondence.
• Assist in the preparation of reports other documents.
• Serve as a point of contact for internal and external stakeholders, providing excellent customer service.
• Train and support admin staff, ensuring efficient office operations.
• Handle confidential information with discretion and professionalism.
• Assist in guest inquiries or concerns in a timely, professional manner.
• Complete additional tasks assigned by Office Manager.

Skills

Supervisory experience

Organizational skills

Time management

Microsoft Office

Communication

Interpersonal abilities

Detail orientation

Independent work

Administrative procedures

Tools

Microsoft Office

Job description

Job Responsibilities

• Supervise and coordinate administrative tasks, including document management and correspondence
• Assist in the preparation of reports other documents.
• Serve as a point of contact for internal and external stakeholders, providing excellent customer service.
• Train and support admin staff, ensuring efficient office operations.
• Handle confidential information with discretion and professionalism.
• Assist in guest inquiries or concerns in a timely, professional manner.
• Complete additional tasks assigned by Office Manager.

Critical Skills & Experience Requirements

• Prior experience in an administrative role with supervisory responsibilities.
• Strong organizational and time-management skills.
• Proficiency in office software and tools, including Microsoft Office.
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to multitask effectively.
• Ability to work independently and prioritize tasks.
• Knowledge of office procedures and administrative best practices.

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.