Lead Admin

Topgolf Payroll Services; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Topgolf is seeking an Administrative Supervisor to oversee clerical tasks, manage documents, and handle inquiries with a focus on exceptional service. You will coordinate staff and support office operations in our Charlotte-area facility.

The role emphasizes confidentiality, professional communication, and the ability to work independently while prioritizing tasks under the Office Manager's guidance.

Qualifications

• Experience in administrative role with supervisory responsibilities.

Responsibilities

• Supervise and coordinate administrative tasks, including document management and correspondence.
• Assist in the preparation of reports and other documents.
• Serve as a point of contact for internal and external stakeholders, providing excellent customer service.
• Train and support admin staff, ensuring efficient office operations.
• Handle confidential information with discretion and professionalism.
• Assist in guest inquiries or concerns in a timely, professional manner.
• Complete additional tasks assigned by Office Manager.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Attention to detail

Multitasking

Independent work

Supervisory experience

Tools

Microsoft Office

Job description

Job Responsibilities

• Supervise and coordinate administrative tasks, including document management and correspondence
• Assist in the preparation of reports other documents.
• Serve as a point of contact for internal and external stakeholders, providing excellent customer service.
• Train and support admin staff, ensuring efficient office operations.
• Handle confidential information with discretion and professionalism.
• Assist in guest inquiries or concerns in a timely, professional manner.
• Complete additional tasks assigned by Office Manager.

Critical Skills & Experience Requirements

• Prior experience in an administrative role with supervisory responsibilities.
• Strong organizational and time-management skills.
• Proficiency in office software and tools, including Microsoft Office.
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to multitask effectively.
• Ability to work independently and prioritize tasks.
• Knowledge of office procedures and administrative best practices.

Benefits

• Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
• Free Mental Health Benefits for everyone.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Compliance

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.