Lead

Crate and Barrel; Town of Texas (WI); Hybrid; USD 52,000 - 80,000; Full time

Job summary

Crate and Barrel is seeking a Distribution Center Lead to guide daily operations, train associates, and ensure productivity in the distribution center. You will work closely with supervisors, direct work assignments, and troubleshoot issues to maintain quality and pace.

The role emphasizes leadership in a fast-paced environment, adherence to safety guidelines, and ongoing training on new systems and processes to support team success.

Qualifications

• Minimum 2 years of Distribution Center experience.
• High School Diploma or GED equivalent.
• Equipment certification as needed.
• Proficiency in English and basic math; strong communication.

Responsibilities

• Assist and support the supervisor to organize, motivate and train associates.
• Direct daily/weekly work assignments in the Distribution center with the floor supervisor.
• Oversee all operations and associate activities in the absence of floor supervisors or floor managers.
• Ensure productivity standards are met by communicating personal and team KPIs.
• Direct associates on the proper use of DC equipment and troubleshoot problems as necessary.
• Perform tasks to set the pace for daily productivity and quality goals.

Skills

Training & communication

Teamwork

KPI literacy

Loss prevention

Safety awareness

English proficiency

Basic math

Google Suite

AS400

JDA

Time management

Multitasking

Prioritization

Education

High School Diploma or GED

Tools

AS400

JDA

Google Suite

Job description

The Distribution Center Lead is a working leader who brings clarity, momentum, and consistency to our Distribution Center operations. You guide work assignments, support training and development, troubleshoot equipment and workflow issues, and model the productivity we expect from the team. Whether partnering closely with supervisors or stepping in on their behalf, you help create a high-performing, communicative, and collaborative environment where associates can do their best work.

A day in the life of a Distribution Center Lead...

• Assists and supports the supervisor to help organize, motivate and train associates
• In coordination with the floor supervisor, directs daily/weekly work assignments in the Distribution center
• Oversees all operations and associate activities in the absence of floor supervisors or floor managers, as needed or assigned
• Ensures productivity standards are met by communicating personal and team key performance indicators
• Directs associates on the proper use of Distribution Center equipment and troubleshoot problems, as necessary
• Performs the tasks associated with the department to set the pace for daily productivity.
• Be a resource to associates by supporting open communication and being available to answer questions and concerns
• Supports and assists the floor supervisor and/or floor manager in all aspects of performance and development of direct reports to encourage professional growth.
• Establishes open and two-way conversation with all associates
• Asks for and gives clear and constructive feedback
• Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

What you'll bring to the table...

• Possess a complete understanding of training and communication resources relevant to the position
• Promotes a culture of respect and an atmosphere of teamwork to foster a positive working environment
• Promotes and supports the company vision and goals, including applicable key performance indicators (KPIs)
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
• Proficiency in English language skills (written and verbal)
• Basic math skills
• Google Suite experience preferred
• AS400 and JDA knowledge preferred
• Excellent time management skills and ability to complete daily tasks when faced with frequent interruptions
• Ability to prioritize and multitask in a fast paced and growing environment

We'd love to hear from you if you have...

• A minimum of 2 years of Distribution Center experience
• Equipment certification as needed
• High School Diploma or GED equivalent