Lead

Crate and Barrel; Romeoville (IL); On-site; USD 48,000 - 70,000; Full time

Job summary

Crate and Barrel Distribution Center in the United States seeks a Distribution Center Lead to guide daily operations and supervise associates. You will train staff, assign workload, monitor KPIs, and ensure safety and quality in a fast-paced DC environment.

The role requires at least 2 years of DC experience, strong communication, and a proactive approach to problem-solving. This is a full-time on-site position based in Romeoville, IL.

Qualifications

• Requires understanding of training and communication resources for the role.
• Promotes respect and teamwork to foster a positive environment.
• Maintains awareness of KPIs, loss prevention, safety, and policy guidelines.
• Proficient in English (written and verbal).
• Basic math skills are required.
• Google Suite experience preferred; AS400 and JDA knowledge preferred.
• Excellent time management and ability to multitask in a fast-paced environment.

Responsibilities

• Assist and support the supervisor to organize, motivate and train associates.
• Direct daily/weekly work assignments in the Distribution Center.
• Oversee operations in the absence of floor supervisors or managers.
• Ensure productivity standards by communicating KPIs.
• Direct associates on equipment use and troubleshoot problems.
• Perform tasks to set the pace for daily productivity.
• Be a resource by supporting open communication and addressing questions.
• Support development of direct reports to encourage growth.
• Establish open two-way communication with all associates.
• Ask for and give clear, constructive feedback.
• Handle housekeeping and disposal of boxes, pallets, and packing material.
• Rotate through departments to meet business demands.
• Participate in training on tech upgrades and new systems.
• Perform all tasks to achieve productivity and quality goals.

Skills

Training

Communication

KPI

English

Math

Google Suite

AS400

JDA

Time management

Multitask

Teamwork

Education

High School Diploma or GED

Tools

AS400

JDA

Google Suite

Job description

A day in the life of a Distribution Center Lead...

• Assists and supports the supervisor to help organize, motivate and train associates
• In coordination with the floor supervisor, directs daily/weekly work assignments in the Distribution center
• Oversees all operations and associate activities in the absence of floor supervisors or floor managers, as needed or assigned
• Ensures productivity standards are met by communicating personal and team key performance indicators
• Directs associates on the proper use of Distribution Center equipment and troubleshoot problems, as necessary
• Performs the tasks associated with the department to set the pace for daily productivity.
• Be a resource to associates by supporting open communication and being available to answer questions and concerns
• Supports and assists the floor supervisor and/or floor manager in all aspects of performance and development of direct reports to encourage professional growth.
• Establishes open and two-way conversation with all associates
• Asks for and gives clear and constructive feedback
• Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

What you'll bring to the table...

• Possess a complete understanding of training and communication resources relevant to the position
• Promotes a culture of respect and an atmosphere of teamwork to foster a positive working environment
• Promotes and supports the company vision and goals, including applicable key performance indicators (KPIs)
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
• Proficiency in English language skills (written and verbal)
• Basic math skills
• Google Suite experience preferred
• AS400 and JDA knowledge preferred
• Excellent time management skills and ability to complete daily tasks when faced with frequent interruptions
• Ability to prioritize and multitask in a fast paced and growing environment

We'd love to hear from you if you have...

• A minimum of 2 years of Distribution Center experience
• Equipment certification as needed
• High School Diploma or GED equivalent