Lead

Hawaiian Bros Store 0111_Hixson_TN; Chattanooga (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Hawaiian Bros Store 0111_Hixson_TN in Chattanooga, TN is seeking a Lead to provide leadership to crew during shifts. The Lead will oversee production, maintain service quality, and ensure adherence to food safety regulations. This role emphasizes exceptional customer service and team performance management. The ideal candidate must excel in leadership and organization skills, contributing to a positive dining experience within the restaurant environment.

Qualifications

• Ability to delegate responsibilities and exceed guest expectations.
• Must be a subject matter expert in areas of the restaurant.
• Commitment to maintaining cleanliness and organization.

Responsibilities

• Lead production or assembly to ensure quality service.
• Ensure all food meets company safety regulations.
• Exemplify legendary guest service for the whole team.

Skills

Leadership

Customer Service

Inventory Management

Food Safety Regulations

Job description

A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift

Key Accountabilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job Essentials

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well‑done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Disclaimer

This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment‑related matters in the restaurant, including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interview, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

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