Lea County State Bank

Hobbschamber; Hobbs (NM); On-site; USD 42,000 - 60,000; Full time

Job summary

Hobbschamber seeks an ITM cash handling and maintenance specialist to support ATM operations in Hobbs. Responsibilities include replenishment, deposits, reconciliation, and maintaining vault security.

The role also covers first-line ITM maintenance (resets, jams, repairs, cleaning) and ongoing monitoring for errors, with emphasis on safety and security training.

Responsibilities

• Assist with ATM/ITM cash replenishment and deposit processing as needed.
• Gather cash and check deposits and cash rejects daily from machines and put the cash and receipt in the correct bag.
• Reconcile and balance.
• Count cash in each bag to verify totals with the receipts by denomination.
• Accurately complete balancing spreadsheets.
• Tell merchant tellers the cash amount by denomination required for balancing, and put cash in the correct canisters.
• Follow all policies/procedures for vault security.
• Provide first line maintenance for all bank owned ITMs including ATM resets, media jams, currency jams, simple repairs, replenishing supplies, skimming device inspection, periodic cleaning of terminal site and exterior.
• Monitor bank owned ITMs for errors such as communication issues, paper low, currency jams, cash levels, and other errors.
• Ensure safety and security: adhere to policies, complete monthly information security training, report suspicious activity.

Job description

50%--Current ITM Cash Handling/Balancing Procedures

Assist with ATM/ITM cash replenishing and with deposit processing as needed.

Responsible to gather cash and check deposits and cash rejects daily from machines and put the cash and receipt in the correct bag. Responsible to reconcile and balance.

Responsible for counting cash in each bag to verify the total cash balances with the total Cash Deposited by Denomination on the receipt.

Accurately complete balancing spreadsheet(s).

Responsible for telling merchant tellers the cash amount by denomination required for balancing, and put cash in the correct canisters.

Follow all policies/procedures for vault security.

40% - First Line Maintenance

First line maintenance are services that do not require spare parts, tools and/or diagnostics.

Provide first line maintenance for all bank owned ITMs. Maintenance responsibilities include ATM Resets, Media Jams, Currency Jams, Simple Repairs, replenishing of supplies, Skimming device inspection, Periodic cleaning of the terminal site and equipment exterior.

Monitor all bank owned ITMs for any errors such as communication errors, paper low, currency jams, cash levels, and any other error that might occur.

10% - Safety

Ensure the Safety & Security of all team members, customers, the Bank, and personally; this is an essential responsibility of every team member. Accordingly, you, along with all team members, are required to:

• perform your duties in a manner that ensures your safety and the safety of other team members; ii) maintain situational awareness in your environment and alert your supervisor, manager, or another Bank Officer immediately of any a) unusual, suspicious, hazardous, harassing, or disrespectful activity in the Bank by other team members, customers, or others on Bank premises, OR b) situations or circumstances that could compromise team member, customer, or others safety, security, or privacy; iii) understand and comply with Bank security policy and procedures (see LCSB Security Manual, Safety Manual, Harassment Policy, Sexual Harassment Policy, Hazard Communications Program, & Acceptable Use Policy (for IT)); iv)
• complete all assigned monthly information security training within established timeframes and apply training concepts in the performance of your duties; v) recognize and appropriately handle all suspicious, questionable, or compromising e-mails whether simulated or real; vi) understand and comply with other Bank Policies and Procedures relevant to Safety and Information Technology. Your awareness and action serve to i) prevent or ii) detect & correct safety issues that compromise a) physical security and safety of yourself, team members, Bank customers, and/or anyone on the Bank's premises; b) Bank's electronic systems integrity (including confidential information about the Bank's operations, customers' accounts, and other team members); and c) any team member, customer, and/or the Bank's privacy & reputation.